Anmeldelser (30.426)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
29. september 2024

Chloe was incredible! She helped me sort out everything i needed help with. 10/10 service!

Revival Golf
USA
19 dage bruger appen
DSers svarede 10. oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. august 2024

"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"

Solara
Israel
Cirka 2 måneder bruger appen
DSers svarede 25. august 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. september 2024

First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!

Charm Haus
Cypern
Cirka en måned bruger appen
DSers svarede 4. september 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. november 2024

Great costumer service. Helped with everything I needed!

Kitchen Ease
Canada
2 måneder bruger appen
DSers svarede 14. november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. august 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
USA
19 dage bruger appen
DSers svarede 19. august 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. september 2024

Thank you Lydia for all of your help and advice with my store. You are very knowledgeable, polite and patient. It is great working with you.

Katya & Liza Secrets
USA
Cirka 2 måneder bruger appen
DSers svarede 17. september 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21. oktober 2024

Celia was very helpful in providing me with the help I needed, she answered all the questions and gave me detailed explanations. I asked multiple questions and understood all of her answers. Great job!

Invero
USA
21 dage bruger appen
DSers svarede 23. oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. september 2024

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

Forever Growth
USA
Cirka 2 år bruger appen
DSers svarede 10. september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. august 2024

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Mix Mart Essentials
USA
6 måneder bruger appen
DSers svarede 21. august 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. november 2024

Very Good customer service by Myra, she was very helpful ! 100% recommended

Bottivy | Marchez avec élégance
Frankrig
3 måneder bruger appen
DSers svarede 10. november 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team