Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
30. marts 2024

I had a great customer service experience with Rita. She reply to my request very quit. She is very professionnal.

New Essension
Canada
6 måneder bruger appen
DSers svarede 31. marts 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. maj 2024

Wendy was extremely helpful and I had all of my questions on order payments answered within minutes. Some of the best customer service I have seen!

TheBreezeRoom
Storbritannien
2 dage bruger appen
DSers svarede 9. maj 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2. februar 2024

I had trouble processing my first order and chatted with Sandy who was exceedingly helpful and walked me through the process of finding new suppliers. They added screenshots, links they recommended and were very thorough. Great first experience!

Islamabrace
Canada
Cirka 2 måneder bruger appen
DSers svarede 3. februar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29. januar 2024

Had some wonderful customer support today from Jenny, reassured me regarding some remapping to a new supplier, and gave me a better understanding of how it works. thank you Jenny.

Ample Buzz
Storbritannien
Mere end et år bruger appen
DSers svarede 30. januar 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. februar 2024

One of the best customer service experiences I've ever had! With fast response times! Immediate help to resolve my problems and fantastic customer service, Adele was brilliant and I couldn't recommend her and the DSers team any more!

Champions Official
Storbritannien
3 måneder bruger appen
DSers svarede 25. februar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15. april 2024

Fantastic customer support! Villanelle was friendly, knowledgable and fast!

Pickleball Mall
USA
7 måneder bruger appen
DSers svarede 16. april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. marts 2024

Wendy, thank you for your help. Fast, specific and, most importantly, effective.

Ishtar Harmony
Storbritannien
14 dage bruger appen
DSers svarede 31. marts 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. april 2024

A atendente Wendy foi excelente, não espera ter um atendimento tão rápido e atencioso, pude tirar todas as minhas dúvidas.

The attendant Wendy was excellent, I didn't expect such quick and attentive service, I was able to answer all my questions.

Bebê Einstein
Brasilien
3 måneder bruger appen
DSers svarede 22. april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28. april 2024

The support guided me to the solution very quickly. Thank You to Villanelle

Joriko
Frankrig
Cirka 2 måneder bruger appen
DSers svarede 29. april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. januar 2024

Rin was extremely helpful, resolved my problem straight away and then showed me more steps i would need to take in future that i wasnt aware of.. very fast effective customer service

KingShoppy
Storbritannien
Cirka 2 måneder bruger appen
DSers svarede 28. januar 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team