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Hey Guys. I had many questions. However Wendy helped answered all those and clarified everything. I must say she is really sweet and helpful. I would give more than 5 stars for the support. Completely happy.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I got helped by Irene. It was very fast and satisfying, If i have another query I will definitely look forward into asking for more help
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent service from Aline, super professional and very aware of what she was doing. Congratulations
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Holly was great with helping understand and fix my issue. Appreciate her good service. I was going to leave DSers alltogther, through no fault of their own, but due to having Ali express consistently showing in a language I cannot understand. Holly convinced me to stay with Dsers on a basic free plan for now. Thank you Holly :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I spent more than 2 hours asking all different kind of questions about different issues i had and she helped me with all . Thank you so much.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I have stared shopify store just by watching videos on YouTube but that was not enough information. I was so confused about some issues i was facing then I just thought to mail DSers . They replied me so fast and guided me well i have been searching videos for weeks but didn't help but DSers support did. They reply fast and solve all your queries. Thank you Chris for helping.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an outstanding experience with Holly from the Shopify support team. She helped me resolve my issue quickly and efficiently. Holly was incredibly knowledgeable, patient, and friendly throughout the entire process. She took the time to understand my problem and provided clear, step-by-step instructions that made everything easy to follow. Her professionalism and dedication to excellent customer service truly stood out. Thank you, Holly, for your exceptional support!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I received fast and straightforward help from Ralla and I was guided through the process to fix my issues with the help of screenshots. The service was really helpful!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Olivia with the DSERs team was Great! Fast, Fabulous Screen Shots, and very helpful!
My experience thus far with all my interactions (and there have been several) have been Fabulous - while the outcome may not have been what I would have wished for on the supplier end - the DSERs (especially Olivia) have been great to work with.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team