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there is no basic filter to show out of stock products from ali, making this app fairly useless as now easy way to see or replace out of stock products. amazing that such basic functionality is missing
Hello Cheap Snow Gear,
Thank you for your suggestion and feedback.
We are working to implement new features after receiving the thoughts of merchants coming from Oberlo and we'll try to improve as much as possible in the near future!
Please don't hesitate to share your ideas if you have more, we're always happy to hear them.
DSers Team
il prezzo degli articoli è maggiore se acquisto tramite dsers che direttamente online con aliexpress-
Inoltre mi è stato spiegato che per via dello sconto vedrei quanto lo pago solo nel momento in cui lo acquisto e comunque il prezzo risulterebbe superiore a quello che pagherei comprese spese di spedizione direttamente da utente finale su aliexpress
MAH!
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there, the pricing of product is a bit tricky, but DSers never charges more.
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
where is my oberlo data? why won't it sync? I have hundreds of items in my store and now oberlo is gone and apparently this is supposed to replace it but there is no option to sync
Hello Hippy Haven,
Our customer service team has contacted you to fix this issue.
The Oberlo migration period is now over, but our team can help you to make sure you don't lose any data!
Please let us know if you need more help once it is fixed, we'll be glad to assist!
DSers Team
me restringe el envio, aparece que no esta disponible
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
it's the worst app. you can't import same aliexpress link twice.
Hi there !
We are terribly sorry that we failed to satisfy your request at the moment.
You will be able to import same products for more than one time in coming DSers Pro which will also support CASH BACK, advanced mapping feature, etc.
For your issue , thanks to the idea of our kind users who always help us to improve DSers, there are several ways to fix it :
1. Add deleted variants on Shopify then DSers will sync instantly . It won't take more than 1 minute.
2.Duplicate the product and edit on Shopify .
Just as our team shared with you on Messenger.
We apologize if we confused you and failed to resolve your issue.
Please give it a try again and you will find that how convenient it will be to process hundreds of orders in minutes.
Have a nice day and a sweet coming weekend.
DSers Team
Coloquei um produto do DSERS, o produto não entrou no meu shopify e ficou em processamento faz um dia. Por isso, não conigo colocar nenhum ouro produto.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
I want to unsubscribe from this app now it's a useless app, There is no product shipping to Germany. It is only 20 days. That time is nonsense. No one should register. If you want to do it, do it for free. I bought a subscription.
Hello,
Thank you for review, every point of view matters.
Could you give us more details about the exact issue you faced?
Many products do ship to Germany. Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Really bad app. A product in my import list is being pushed in an infinite loading since 3 hours. It's grayed and I can't do anything. I can't push other products, so I can't continue to work, this app broke my store. Tried to reinstall the app but the product is always "being pushed". Time wasting, Really annoying
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Once I pushed a product to my store, I could not actually see it on my website.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
I been waiting over 1 hour cannot get a customer services rep to even answer my questions. They said they sent me a email but nothing showed up.
Hi there LaTae's Boutique team. Sorry that you did not get support in time. Support team works during 7:00 am to 00:00 am UTC+8. If you contacted us during our resting time, we will get back to you as soon as we can once we get back to work. Please let us know your email address so that we can check it out for you. Look forward to your contact. Nice dropshipping with Shopify and DSers.