Anmeldelser (29.343)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
24. november 2020

I love DSers! Their system takes a little getting used to coming from Oberlo but I find DSers has better features and their customer service is *chef's kiss*! They always answer in a timely fashion and their new supplier optimizer really helps save $$$

RAV3R Apparel Co.
USA
10 måneder bruger appen
DSers svarede 25. november 2020

Hi RAV3R Apparel Co.,

We are thrilled to have you with us! Really appreciate your review of our app and customer service. We are also glad that you enjoy using our new Supplier Optimizer! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. oktober 2022

Lucy provided a very thorough answer to my question. She was extremely helpful. The response was also very quick.

Your Ego Goods
USA
10 måneder bruger appen
DSers svarede 31. oktober 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. juni 2022

Stephanie's service was excellent! I truly appreciated her assisting me with displaying well-detailed strategies on how to update my price features!

iamluminousliving
USA
10 måneder bruger appen
DSers svarede 30. juni 2022

Hi,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Redigeret 7. marts 2023

Today was my first support request ...
Joy from DSers support team ,she was really helpful , professional , understanding , knows how to deal with customers in a great manner ...
and solved my problem in a very short time ...
Joy gave me a great impression of how DSers support team handle and solve customers problems .

Update -1 : problem not solved ..yet !!
contacting support team again now ... !

Update - 2 : Issue resolved .. and Support team found the causes of the problem..
and for me as an old software developer the explanation is very acceptable ..
they also , gave me alternative work-around using DSers app itself ...
Thank you for your effort solving my problem .
i really appreciate your valuable help ..

Momo Stores
Egypten
10 måneder bruger appen
DSers svarede 6. marts 2023

Hi there!

Thank you for updating your review
I've been made aware that you are facing an issue with your account, to link to AliExpress.
Our customer service team has contacted you with the guidelines to solve everything.

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. december 2021

Gostei da ajuda, mas ainda não consegui localizar a outra conta do aliexpress que está caindo os meus produtos.

IMPÉRIO UNIVERSE
Brasilien
10 måneder bruger appen
24. september 2021

I switched from another app to DSers and am feeling very satisfied so far. Great customer service by Ruby guiding users step-by-step. Easy mapping function for supplier substitute. The only error I've encountered was a payment error after the order was placed on Aliexpress. If this happens to you, just clear browser cookies and it should be good to go.

Blep Budy
Thailand
10 måneder bruger appen
DSers svarede 25. september 2021

Hi Blep Budy,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. juli 2023

Gratidão ao Lennon pela atenção e rapidez no atendimento.
Estava muito preocupada com a dificuldade em usar o app e estava pensando em desistir de usar o app, mas, o Lennon resolveu o problema rapidamente!
Continue assim!

Pote de Presentes
Brasilien
10 måneder bruger appen
DSers svarede 3. juli 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. december 2022

Chris helped me with a customer order and took top p priority to solve my problem, and ensure that my customer items are ready for purchase and shipment fr are use Shopify as a platform and I have had nothing but good experiences from customer care. Shopify and DSer makes it easy to resolve issues. Chris is very precise and thorough with his diagrams and pics to walk you through any solutions to resolve issues with purchasing and shipment to Customer.

Chessie’s Shop Plus Size
USA
10 måneder bruger appen
DSers svarede 18. december 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14. december 2022

Merci beaucoup à Jessica qui m'a aidé à mieux comprendre pour les frais de livraison le fonctionnement sur dsers
majapicaflo

Majapicaflo
Frankrig
10 måneder bruger appen
DSers svarede 16. december 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Redigeret 25. februar 2020

Very good application. It is comprehensive and the most efficient when it comes to placing bulk orders on Aliexpress.
Good Job.

Funniest Gift
Canada
9 måneder bruger appen