Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
18. november 2023

The app itself is not very intuitive when it comes to figuring out how to add products. For example some listings have too many skus and it took forever to figure out how to successfully add the products.
The customer service however is 5 + stars! Bruna from support was able to chat with me on Facebook messenger in real time and offer very thorough and helpful instructions that solved the road block I was facing.
Their customer service is top notch!

Fab Viral Findz- Pet Boutique
Canada
6 måneder bruger appen
DSers svarede 20. november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. maj 2024

Great service from Rita

Ravid
Danmark
Cirka 4 timer bruger appen
DSers svarede 6. maj 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. januar 2024

perfect assistance and efficient service.

Gufetto Brand
Italien
Mere end et år bruger appen
DSers svarede 14. januar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. december 2023

Hi team loved Lucia’s help on my orders very fast available 24/7 always dsers are fantastic

Play-paws
Australien
5 måneder bruger appen
DSers svarede 12. december 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Redigeret 12. februar 2024

Response with Eden was great this morning, fast and solved my issue.

MissyMays Elegance
Australien
25 dage bruger appen
DSers svarede 3. februar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. februar 2024

Isak is great and helpful

Artera
Canada
Cirka 2 måneder bruger appen
DSers svarede 3. februar 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29. november 2023

I had a small issue with my store and reached out to online support via messenger. Amity was incredibly quick to respond and helped me figure things out. The assistance was much appreciated, and the support was lightning-fast. Great service!

Lost Off Course
Storbritannien
3 måneder bruger appen
DSers svarede 3. december 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. december 2023

Name of the woman that helped me: Emma

It was very helpful. She was very polite and patient. The way she was explaining things was easy to understand. Thats a 10/10 service

DIVERSEDIGS
Østrig
6 dage bruger appen
DSers svarede 3. januar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. december 2023

It was very helpful to talk with the guy named Sherry from customer support.

Hood Store
Sverige
6 måneder bruger appen
DSers svarede 3. januar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19. november 2023

Zoe did and awesome job in taking care of me. Im new to this all and she helped me unfulfill an order I accidentally fulfilled. She then helped me map it out correctly and figure this all out. I am forever impressed with how fast I was helped by Zoe and how quickly she attended to all of my needs. I hope she's around the next time I have questions!

Pembrie
USA
5 måneder bruger appen
DSers svarede 20. november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team