Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
21. februar 2024

It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!

Casual Retail Now
USA
9 måneder bruger appen
DSers svarede 25. februar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. marts 2024

I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!

Trending Gift Hub
Bulgarien
12 måneder bruger appen
DSers svarede 26. marts 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. marts 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Canada
Mere end et år bruger appen
DSers svarede 24. marts 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. april 2024

Thanks to their expertise and dedication, my shopping experience with Blanka was smooth and hassle-free. I truly appreciate the outstanding service I received and would highly recommend this platform to anyone looking for a seamless online shopping experience.

Keep up the fantastic work, Blanka

ALYSANO
Tyskland
6 måneder bruger appen
DSers svarede 23. april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. april 2024

Villanelle helped me a lot today! I was struggling with dsers because i couldnt fulfill my orders and Villanelle showed me step by step what i have to do. And it worked! Also very quick respondes which is amazing, i didint have to wait for the answers! Thank you a lot again!!!

Kupsale
Tyskland
Mere end et år bruger appen
DSers svarede 6. april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. marts 2024

I am new to DSers and had trouble getting orders synced. Selena helped me and I can now continue with my business. Quick response and very helpful. Thanks Selena!

Moderned™
Holland (Nederlandene)
Næsten 2 år bruger appen
DSers svarede 21. marts 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. april 2024

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

House Heroes
Storbritannien
8 måneder bruger appen
DSers svarede 11. april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. april 2024

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Chic Desk Accents
USA
5 måneder bruger appen
DSers svarede 8. april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. april 2024

I just made my very first sale on Shopify and fulfilled it through DSERS. I had a few doubts and wasn't sure how to get answers. Tried the Chat Support on DSERS and I got Raphael. He immediately synced my order from Ali Express and gave me lots of info and tips with well marked screenshots. Seriously helped me. This is awesome and I think I should start sourcing all my products from DSERS. This level of service is mind blowing.
Thank you very much Raphael for being so patient with me and helping me out with the smallest details and info.

eTrixie
Australien
Cirka 2 måneder bruger appen
DSers svarede 21. april 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. februar 2024

I've been on the phone trying to resolve some issues with my account for ten hours.
I seemed to be getting the run around from all your help. Just giving me one bandaid solution after another And not making sure my issue was resolved.
Finally the last representative by the name of Sandy Helped me and was able to resolve all my issues extremely fast and with percent accuracy.
Sandy is an extremely valuable asset for your company and for me.
She didn't waste time and knew exactly what she was doing and got this done fast and efficiently.
Please Thank her for me.

The others just wasted your company's time and money,
Not to mention MINE!

You Got Lucky
USA
8 måneder bruger appen
DSers svarede 16. februar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team