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I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I like everything about it it help me so much in my brand also customer service are very good and they help me many times and they make sure that i get what i want
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
It was kind of difficult for me to grasp at first. Listening to everyone talk about DSers makes you think that everything is completely automated for you, with very little setup. That's not the case at all, but that's also fine if you understand how it all works. It was a little rough to get going, but their customer service is Facebook Messenger based and super helpful. One of their reps named Lucy was especially helpful in helping me understand how it works. It would be nice if the back-end between DSers and AliExpress could be automated without my interaction at all, but until they figure that out, it's still a great tool.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
ME ajudou nas minhas duvidas, obrigada, ótimo atendimento
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you so much Maria for your assistance, much appreciated
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very friendly and helpful service. Thank you
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with my first experience with customer care service. The response was timely, clear and accurate. In fact, Holly was great. Thanks a lot.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Isac from the Dsers team, and I must say, his professionalism and dedication were beyond impressive. From the moment I reached out with my issue, Isac demonstrated a high level of patience and expertise, ensuring that he understood my problem fully before proceeding with solutions.
Isac was not only adept at diagnosing the issue but also exceptionally skilled in resolving it efficiently. His approach was systematic and thorough, which reassured me that I was in capable hands. Throughout the process, Isac maintained a calm and professional demeanor, even when faced with complex challenges, making the entire experience stress-free for me.
Thank you very much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Wenn man sich einmal damit befasst hat und weiß wie die Abläufe sind, läuft alles reibungslos. Wenn etwas mal nicht klappt, bekommt man innerhalb weniger MInuten Unterstützung durch den Messernger Support. Mir wurde mehrfach in vielen Fragen geholfen. Also alles super
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jenny in service was super helpful and walked me through exactly everything I needed to know. Highly recommend if any help is needed
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team