Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
7. oktober 2023

I love this app! Easy to manage. I had some difficulties and the online chat was prompt and fast. Irene from online chat really helped me with this problem. thank you so much

Mayubeautify
USA
Mere end et år bruger appen
DSers svarede 9. oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. oktober 2023

Sandy is an absolute lifesaver! When I was struggling with DSers and Shopify shipping issues, she came to the rescue like a true professional. Her knowledge and expertise in these platforms were invaluable. Not only did she solve my problems, but she did it with a level of patience and dedication that went above and beyond my expectations.

Sandy's commitment to helping me navigate through the complexities of DSers and Shopify was truly remarkable. Her guidance was clear, concise, and effective. She took the time to ensure that I not only understood the solutions but also learned how to prevent similar issues in the future.

I couldn't be more grateful for the exceptional assistance Sandy provided. Thanks to her, my e-commerce operations are running smoother than ever. If you're looking for someone who's not only highly skilled but also genuinely caring and patient, Sandy is the one you want by your side. Thank you, Sandy, for being a true problem-solving superstar!

CozyCodes
Sverige
3 måneder bruger appen
DSers svarede 19. oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. marts 2024

Vielen Dank (Lennon) für das sehr nette gesprich und das ausführliche Erklärung mit Screnshots :)

ASAS
Tyskland
Cirka en måned bruger appen
DSers svarede 10. marts 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10. november 2023

Thank you so much for your excellent service, Sandy! I really appreciate your patience and help mapping my product.

DerolPop
Australien
3 måneder bruger appen
DSers svarede 12. november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. oktober 2023

I'm relatively new to this application, and I have to say that my initial experiences have been quite positive, largely thanks to the exceptional customer service provided by Una. As a newcomer, I had several questions and encountered a few issues. Una, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were greatly appreciated.

Cuistot Plutôt
Canada
6 måneder bruger appen
DSers svarede 6. oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. november 2023

Perfect customer service. Fast and accurate response. Thanks to Sylvia for her help!

Mon Petit Zoo
Frankrig
5 måneder bruger appen
DSers svarede 20. november 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. november 2023

It provides very good service and is very easy to navigate. I am very grateful to Neva who helped me with my demands in a very simple and efficient way. Excellent professional. Thank you, Neva.

Mais Que Casa
Brasilien
2 måneder bruger appen
DSers svarede 5. november 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. juni 2023

I was helped this morning by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

The issue was on my end and I had place the order out of sequence. But he cleared it all up in less than 5 minutes and I placed my order, easy breezy.
Thank you Isak.

SideStore.net
Tyskland
11 måneder bruger appen
DSers svarede 28. juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. januar 2024

J ai eu affaire avec Éden, en un clique il m a réglé le problème je le remercie infiniment ,il a était patient jusqu' au bout si je dois le noté ça sera 5sur 5 .
Merci encore Éden .

Ma boutique Lina
Frankrig
4 dage bruger appen
DSers svarede 15. januar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. december 2023

Really love their services. The support executive is very nice and very attentive.

AT Amenities
Storbritannien
4 dage bruger appen
DSers svarede 11. december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team