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DSers is an essential app for Shopify users, offering robust functionality that significantly enhances the dropshipping experience. Recently, I had the pleasure of interacting with Selena from the DSers support team. Her prompt and professional assistance showcased the app's commitment to excellent customer service. Selena's dedication made the overall experience seamless, contributing to the app's value for my business. I highly recommend DSers, not only for its features but also for the exceptional support provided by Selena.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sylvia is the best there is, she gave me the best service there is and I was very happy that she helped me and really made an effort and in the end helped me with everything. Kudos to her that there will be more representatives like her. Thank you Sylvia
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sorry for the late review
I just wanted to say that the agent "Ralla" was extremely helpful in getting me set up with orders that came into my Shopify store and went to DSers and I had NO IDEA what to do with them. She gave me very detailed instructions on how to fulfill those orders in DSers and mark them in Shopify. So a great big shout out to her and thank you to her for helping me. I was TOTALLY lost without her help
GregCostello
ZeroThreads.com
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Estou gostando demais, ferramenta super intuitiva, o suporte fantástico, eu que estou começando a trabalhar com isso, sem experiência alguma, e eles tem me ajudado demais.
Eu super indico
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
First time I needed the service and it is 00:40 min and a real person responded and assisted me in 5 min, even gave me further advice for my store with the problem I had.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The DSERS support is incredible, they helped me quickly with my problem and were also really nice. I can only recommend it to everyone
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia was awesome! I am migrating away from a DSers competitor and Olivia made it as painless as possible. She imported my products for me, answered all my questions and showed genuine care for my issues.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excelente Atendimento estão de Parabéns
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was having issues fufilling a failed order but Lucia was a great help who guided me through the issue and I was able to fufill the failed order. My experience with Lucia was great and she helped me through the problem with a fast response time and I am happy. I am gratefull to receive her help as without it I would have been struggling to fufill a failed order myself.
"Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team " "Hi there!
Thanks for sharing your experience of DSers.
We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Feel free to get back soon whenever you feel you need us.
Cheers!Happy dropshipping with DSers!
DSers Team "