Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
31. marts 2024

I'm a new user to DSers, I had some questions and reached out to support. They replied instantly

Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand

It was fixed in less than 5 minutes

Peekaboo Picks
Holland (Nederlandene)
16 dage bruger appen
DSers svarede 1. april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. april 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
USA
25 dage bruger appen
DSers svarede 6. april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. marts 2024

I love this app, they have always been very helpful.

Special thanks to Olivia, she has been very helpful and kind.

Regards.

Nueva Mall
Spanien
5 måneder bruger appen
DSers svarede 10. marts 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. marts 2024

Aimee is the best. he/she made my day easy helping me and i really recommend Aimee. thank you so much

West Coast
Australien
10 måneder bruger appen
DSers svarede 10. marts 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. februar 2024

Alicia's help has been amazing! She was very patient and efficient with our problem. She solved all our doubts with kindness and in a clear way.

Crochella
Spanien
10 måneder bruger appen
DSers svarede 16. februar 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. marts 2024

A beautiful application, and when there are any difficulties, they are dealt with immediately, but I was hoping that my store would accept Shopify payment methods.

DAD Store
Kuwait
Cirka en måned bruger appen
DSers svarede 17. marts 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. februar 2024

I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.

Luxury Living
USA
5 måneder bruger appen
DSers svarede 27. februar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. april 2024

i needed help with some shipping and payment stuff and Olivia helped me do that she was very kind and knowledgeable. thank you Olivia for your help.

Naughty Toyz
USA
Cirka en måned bruger appen
DSers svarede 25. april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. marts 2024

Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.

Really happy with Villanelle.

Kiss & Lace
Storbritannien
Cirka en måned bruger appen
DSers svarede 10. marts 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. januar 2024

I ran into an issue where AliExpress could not fulfill my order due to shipping limitation of multiple items. I chatted in via Messenger and Holly was able to successfully solve my problem by teaching me how to split up my order and request separate fulfillments, she taught me something new. Thanks for your help, Holly!

PetNova
Canada
9 måneder bruger appen
DSers svarede 21. januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team