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This was a stellar customer service experience! Arwen helped me out with two frustrating issues, and fixed both right away with no problems. It was wonderful chatting with someone who was both pleasant and patient. They also verified that they had the correct information before each action on their end, which I thought was thorough and a good practice for avoiding mistakes on either end. I look forward to the next chat. Thanks, Arwen!
Second help chat this week, and Lennon was also a huge help with two separate issues. 2 for 2, DSers! Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent service helped mapped my products in no time. Thanks guys!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had the pleasure of receiving exceptional customer service from Lucas at Dsers. His dedication and professionalism truly stood out during my interaction. Lucas not only understood my concern but also provided a swift and effective solution, leaving me thoroughly impressed.
Lucas's ability to address my issue promptly and his willingness to go the extra mile to ensure I was satisfied were remarkable. His knowledge of the platform and his friendly demeanor made the entire experience pleasant and stress-free.
In today's fast-paced world, quality customer service is invaluable, and Lucas from Dsers exemplified this. I would like to extend my gratitude to Lucas for his excellent and on-point assistance, which played a significant role in resolving my problem. It's professionals like him who make a real difference in the world of customer support. Kudos to Lucas and the Dsers team!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer Service is second to none and the support team is quick and very knowledgeable.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
This is by far the best customer service I have ever encountered! I am still on my free package, I am learning, I make mistakes, and I don't read everything thoroughly. I have contacted their support three times, and every time, they have been amazing. My most recent support experience was with Cynthia, and she went above and beyond to help me with my questions and issues. She provided assistance by educating me along the way, and I was really fortunate to have been in contact with her.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excellent service had me back up and going again Thank you Myra!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I want to thank DSers for the superior customer service today. They helped me streamline the process to fulfill orders in a way I hadn’t previously known how to do. This made me very happy as I can now fulfill orders faster and keep customers happy! Thank you DSers!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great Service, first order I was confused with some steps but Raphael really helped me out and provided me with the correct steps to take in the future to better assist me. I am enjoying DSers very much.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Aimee with DSers was the absolute best with customer service. Thank you Aimee!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Agent Marshall was kind to help me with my supplier optimizer. Marshall shared with me other ways to use DSers to find suppliers. 10/10 would recommend the app.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team