Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
2. december 2023

Thanks Wendy, she helped!

dicent
Canada
4 måneder bruger appen
DSers svarede 4. december 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. juli 2023

First of all DSers platform is great especially since they provide you with the full range of features needed to run your business. I had some challenges I needed help with and Sylvia was amazing at answering all of my questions so quickly and throughly - I feel so much more comfortable on the platform. Thank you kindly!

Sacred Bazaar
Canada
9 måneder bruger appen
DSers svarede 19. juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. maj 2023

I started using Dsers app for shopify and find it very useful. Customer service is also nice, Jenny helped me alot to resolve my issues. Just a feedback. It will be really great for us if Dsers create a complete Long course for Dropshipping Where they guide us in detail and step by step process from product selection to pushing product to shopify then setting up shipping methods (specially linked with aliexpress shipping method available for that product). How can we integrate those shipping method in our shopify store. and how to then integrate those methods from store to Dsers app. Like full detail. Like a case study. How professional Dropshippers setting up all the components.

PetnFeed
Pakistan
7 måneder bruger appen
DSers svarede 25. maj 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20. oktober 2023

A very very big thank you to Sylvia who was very kind, attentive and she solved all my concerns, I recommend, thank you very much!

Ma boutique
Frankrig
5 måneder bruger appen
DSers svarede 22. oktober 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Redigeret 17. november 2023

Myra was so helpfull and commited to answer all my questions! Thanks a lot!
Update 1: But Dsers itself works poorly, many of the features only do what they were supposed to under specific conditions, prices sometimes are not correctly imported, shipment prices cannot be included in final prices (only in a specific situation).
Update 2: prices keep not being correctly imported. Instead of trying to understand, recognize and fix the problem, tech support try to convince you that the app works showing how to configure it by the book and repeating the limitations.

Escolhi Pra Vc
Brasilien
9 dage bruger appen
DSers svarede 19. november 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

4. oktober 2023

A wonderful person named Rin helped me sync all my orders with a supplier and figure out tracking for my customers in less than 5 minutes. Got me all ready to go with my DSers on Shopify. Thank you!

Glowzy
USA
3 måneder bruger appen
DSers svarede 6. oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. juni 2023

I recently had the pleasure of using Dsers, and I must say it exceeded all my expectations. This powerful e-commerce tool has truly revolutionized the way I manage my online business. From its user-friendly interface to its extensive range of features, Dsers has proven to be an invaluable asset.

One of the standout features of Dsers is its seamless integration with multiple e-commerce platforms. Whether you're using Shopify, WooCommerce, or AliExpress, Dsers effortlessly connects with these platforms, allowing for efficient order management and streamlined workflow. This integration has saved me countless hours, enabling me to focus on growing my business instead of getting lost in the administrative tasks.

Moreover, Dsers' bulk order processing feature is an absolute game-changer. With just a few clicks, I can process hundreds of orders simultaneously, significantly reducing manual labor and increasing productivity. The time and effort I've saved using this feature alone have been remarkable.

Another aspect of Dsers that I greatly appreciate is its robust inventory management system. I can easily keep track of my stock levels, monitor product availability, and set automated alerts for low inventory. This level of control has allowed me to avoid stockouts and ensure timely order fulfillment, resulting in satisfied customers and increased sales.

Additionally, Dsers offers powerful order tracking functionality. I can effortlessly track the status of my orders, providing me with real-time updates on shipping and delivery. This transparency not only helps me stay informed but also allows me to keep my customers informed, enhancing their overall shopping experience.

Furthermore, Dsers provides excellent customer support. Whenever I've had questions or encountered any issues, their support team has been prompt, knowledgeable, and friendly. Their dedication to ensuring customer satisfaction is truly commendable and has made my experience with Dsers even more enjoyable.

In summary, Dsers is a comprehensive e-commerce tool that has significantly improved my business operations. Its seamless integration, efficient order processing, robust inventory management, order tracking capabilities, and exceptional customer support make it an absolute must-have for any online entrepreneur. I wholeheartedly recommend Dsers to anyone looking to streamline their e-commerce processes and take their business to new heights.

My Store
Polen
4 måneder bruger appen
DSers svarede 11. juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. november 2023

Sherry, Muito obrigado pelo seu atendimento 5 estrela

freeshopoutlet
Brasilien
12 måneder bruger appen
DSers svarede 30. november 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11. december 2023

Fui muito bem atendida pelo Isak, da equipe de atendimento ao cliente, conseguiu me orientar certinho, e resolver o meu problema, muito atencioso. obrigado pelo suporte

Rosa Shock Store
Brasilien
24 dage bruger appen
DSers svarede 12. december 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. december 2023

Muito satisfeito com o suporte, a Sylvia me auxiliou e ajudou a resolver meu problema. Grato!

Lojas Aziz
Brasilien
4 måneder bruger appen
DSers svarede 4. december 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team