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Myra did a great job of guiding me through some confusion i had. Super happy with this platform and service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I needed help with processing an order and Bianca immediately recognize the problem and assisted me in fixing the situation. . She was so patients with me during the process. It was also a quick fix.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I screwed up badly mixing up accounts and orders and couldn't get the site to work correctly, got onto the help chat and spoke with "Marshall" who knew what the issue was and sorted the whole thing out easily, great service Marshall, and a great app once my mistakes were sorted out.
thanks again Marshall.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Colleen”, eu realmente agradeço!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Whenever I encounter difficulties with DSers, I turn to the live chat for assistance. Without fail, I consistently obtain helpful responses and effective solutions to address my queries or issues. Never once have I encountered a situation that remained unresolved. Today, I faced challenges with making orders, which proved troublesome on my end. they provided assistance to the best of their ability. Through a combination of screenshots and messaging, we successfully reached a resolution and resolved the issue. I consistently find satisfaction in the service provided, and their determination and assistance truly brightened my day.
thanks
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Selena is fantastic, very knowledgeable about the the Dsers app and its ecosystem. She helps me to figure out how to make / set the location of my store to Dsers app in order to fulfill orders without any worries.
We resolved my problem and verified it within the back end of my store.
She gave me lots of advice when she realised that I was going off tract with my setup.
Thank you Selena.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Villanelle! Ótima
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Application efficace et bon service client. Merci Isak pour ton service efficace
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am grateful that Blanca was the one assigned to assist me with my issue. She demonstrated exceptional kindness and patience in promptly resolving my concern. I appreciate her assistance. It was really nice to talk with her.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you
5 Stars!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team