Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
3. oktober 2023

I recently got to chat with "Alice" over at DSers and, wow, what an amazing experience! Alice isn’t just professional; she brings a whole new level of care and attention to the table that you don't see every day. Every single question I threw at her, no matter how detailed, was met with speedy and super thorough answers. You can just tell she knows her stuff and - more importantly - that she genuinely wants to help. Navigating through the platform became so much smoother with her proactive and supportive approach. Massive thanks to Alice for making my customer service journey truly standout. Your hard work doesn’t go unnoticed and is so appreciated!

woonidee
Storbritannien
3 måneder bruger appen
DSers svarede 4. oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. oktober 2023

Amazing customer service! Irene solved my questions and helped me super quick to help my issues. 5 star app! THANK YOU

My Store
Spanien
4 måneder bruger appen
DSers svarede 28. oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. juni 2023

I'm new to Shopify and DSers and was a little confused at first, but they have an amazing customer service crew to help you along the way. Customer service rep, Serein, was able to help me fix my issue so quickly and gave me some guidance on how to fix it in future! Thanks Serein!

Flora Flourish
Australien
10 måneder bruger appen
DSers svarede 20. juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. oktober 2023

As a new user of DSERS,I encountered an issue and promptly reached out to their live chat support.I was connected with Serine,who provided me with professional assistance.My problem was resolved within minutes, and I am extremely satisfied with the service.

Acuity Shop
Kenya
3 måneder bruger appen
DSers svarede 12. oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. juni 2023

I was actually surprised with the high quality of customer assistance while coming across an issue, 2 days in a row. As I could not fix it myself, the staff quickly resolved it for me. Best compliments to DSers.

CASAFANS
Brasilien
Mere end et år bruger appen
DSers svarede 20. juni 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. september 2023

I was completely stuck with a connection issue between DSers & AliExpress. I managed to connect with Isak who went above and beyond to explain to me how to solve my problem. Throughout his support he was courteous, friendly and extremely helpful. Many thanks to Isak for all your help - I hope next time I contact support, I get put in touch with you again :)

Drift
SAR Hongkong
6 måneder bruger appen
DSers svarede 6. september 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. oktober 2023

I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!

Teezd.shop
Australien
7 måneder bruger appen
DSers svarede 4. oktober 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21. december 2023

Fui muito bem atendida pela atendente Neva, ela tirou todas minhas dúvidas e resolveu meu problema, obrigada pela atenção equipe Dsers.

RIGOR LOJA ONLINE
Brasilien
5 måneder bruger appen
DSers svarede 3. januar 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. december 2023

c'était super! merci pour l'aide

My Store
Canada
4 måneder bruger appen
DSers svarede 3. januar 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. november 2023

Irene from DSers support team was incredibly responsive, and helpful, and went above and beyond to resolve my issue promptly. Thank you for setting a standard of excellence in service!

My Store
Filippinerne
Cirka 2 måneder bruger appen
DSers svarede 26. november 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team