Anmeldelser (28.889)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
13. februar 2024

Alicia helped me big time in placing my order via DSers, very clear instructions made my life easy :)

QA-PEAK
USA
3 måneder bruger appen
DSers svarede 16. februar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11. februar 2024

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
Irland
3 måneder bruger appen
DSers svarede 16. februar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. februar 2024

Lennon was incredible!!! Helped us navigate a problem with product variants and pushing them to our store! Saved us a lot of time and headache!!! Thank you so much!

Elite
USA
3 måneder bruger appen
DSers svarede 25. februar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13. oktober 2023

Dsers has been an important tool for us, whether to find new business opportunities, manage our stores or make contacts.

Despite being a relatively complex tool, I was always able to fully count on their support area. Today, talking to Holly, I got 3 answers to my needs quickly and she was (really) extremely kind. All points have been resolved! I would give Dsers 5 stars and 6 stars to support if it was possible. I mean it...

Madame Valeska
Brasilien
Cirka en måned bruger appen
DSers svarede 15. oktober 2023


Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. juni 2024

Ótima serviço

Crono Imperium
Brasilien
30 dage bruger appen
DSers svarede 24. juni 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. oktober 2023

I spent hours on a problem and finally decided to ask for help from DSers customer service. My helper, Irene, was very helpful and she solved two of the problems I was having very quickly. She saved me so much time and she was really sweet and patient when I didn't understand quite what to do. Definitely felt heard and will not hesitate to reach out in the future if I get stuck on any roadblocks.

Velvetica
USA
Cirka 2 måneder bruger appen
DSers svarede 17. oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. marts 2024

Sally is AWESOME! Super kind and helped me solve my issue

Venera
USA
3 måneder bruger appen
DSers svarede 14. marts 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. november 2023

I deal with a variety of customer service & support reps as well as many technical support help desks. In the last few years if they listen to my question or concern I get a robotic preapproved answer, never actual help. Today when I contacted DSers I was immediately connected with a representative that never made me repeat my question. He actually listened the first time and responded immediately with an answer! I am beyond impressed and excited to with with DSers in the future. FABULOUS. Made my day is not even close to how I feel right now.

My Store
USA
4 måneder bruger appen
DSers svarede 23. november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. marts 2024

Ralla's customer support did great job for me.Fast and just on point .Thank you very much!

Crasiffa
Bulgarien
26 dage bruger appen
DSers svarede 24. marts 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. marts 2024

Cynthia, was very nice. she help me threw all the steps including find new product even check on me to see if everthing was good and sent me links to help. she was patient with me asking all theses question. awsome help thanks

Barkley Place
USA
5 dage bruger appen
DSers svarede 24. marts 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team