Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
12. oktober 2023

Excellent and intuitive app and even better customer service/technical support. I really appreciate Wendy's help and attention to detail!

Friendly Smart
USA
2 måneder bruger appen
DSers svarede 15. oktober 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. august 2023

Via was extremely helpfull, professional and kind. I had some order fullfilment issues, and Via solved it all in a matter of minutes, explained where the problem was and teached me how to solve it in future. Honestly, the help I recieved could not be better in any way. 10/10 !!

Venom Parfumes
Slovenien
3 måneder bruger appen
DSers svarede 13. august 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. august 2023

My agent was very knowledgeable and was able to help to get my products connected and shipped out. I never knew that I could get help like this I have been struggling in my own for a while I’m very grateful

Cutest kids
USA
7 måneder bruger appen
DSers svarede 21. august 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. juli 2023

Excellent support especially from Catalina who immediately understood the issue that was completely my mistake and in a few seconds fixed everything and saved me hours if not days of work.Thank you Catalina!

ShopFusion
Grækenland
8 måneder bruger appen
DSers svarede 6. juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19. november 2023

I had an issue with a SKU and Olivia was very helpful in solving the problem.

ZuperPet | Your Pet's Favorite Store
USA
9 dage bruger appen
DSers svarede 21. november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. maj 2024

Adele support is greatly appreciated!

Dutchbo
Holland (Nederlandene)
Cirka en time bruger appen
DSers svarede 7. maj 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. september 2023

Zoe immediately helped me with my problem and provided even more helpful information after that! Amazing customer service!

Maxipetz
Bulgarien
3 måneder bruger appen
DSers svarede 11. september 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. februar 2024

Jully de service à la clientèle a été très efficace et a répondu rapidement a mes questions. Partage d' imprime écran a facilité la compréhension.
bon service , merci

Ma boutique
Canada
Cirka 14 timer bruger appen
DSers svarede 3. februar 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. juli 2023

minnie was so helpful patient and kind that was able to help me solve my problem! I had rather a small problem but she took the time and looked for what I needed to solve it

crawlmat
Schweiz
8 måneder bruger appen
DSers svarede 13. juli 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31. maj 2023

I was helped by Neva on a payment issue I had with Shopify through DSers and AliExpress. They were honestly very helpful at explaining the process to me and took me step by step explaining everything the whole way.

I also learned so much from them, and now understand how the processing truly works. I hope everybody gets to work with Neva at some point. still cant believe how much i learned from them and how easily it was for them to troubleshoot and help me with my issues

TriFlex Charger
USA
Cirka 2 måneder bruger appen
DSers svarede 1. juni 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team