Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
25. januar 2024

Eu tinha uma duvida no envio dos pedidos. e Fui bem atendida pela Jully. Obrigada pela atenção. Duvida esclarecida.

Lobo Shoppe
Brasilien
Cirka en måned bruger appen
DSers svarede 28. januar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3. november 2023

I got an amazing help from Alice and it was great, thank you very much!

2099 BRAND
Portugal
23 dage bruger appen
DSers svarede 5. november 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. september 2023

It took me about an hour trying to figure out what I did wrong. But Wendy helped me in less than a minute. Excellent service.

NovaTech Imports
Mexico
4 måneder bruger appen
DSers svarede 3. oktober 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. august 2023

Zoe was a huge help when i ran into problems on my first order. Looks like she just had to refresh something in the back end because no changes really had to get made she even went through and made sure my products were all the way mapped out on all 30+ products.
All my questions were answered and the sources for the answers came with it which was a nice touch. Now that the first order is working its way though i really see the benefit of DSers when I initially was a little skeptical on what dropshipping service to use for dropshipping on shopify.
Theres definitely a lot of great products on DSers as well, i dont have the top tier plan so I know im missing some gems but even without that there are some incredible options to go through.

Office Cozy
USA
6 dage bruger appen
DSers svarede 27. august 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. marts 2024

Excelente atendimento. Resolveu meu problema de forma ágil.

cadizbrasil
Brasilien
En dag bruger appen
DSers svarede 24. marts 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. november 2023

100% satisfied. Got everything fixed and reconnected. Sandy is the best !!!

David's Cove
USA
6 måneder bruger appen
DSers svarede 12. november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. juni 2023

Dear AliExpress Support Desk Personnel,Neva

I am writing to provide feedback and express my utmost satisfaction with the support I received from your team. I am delighted to award a five-star rating to the AliExpress platform for its exceptional customer service.

Throughout my interaction with your support team nava I experienced lot but professionalism, promptness, and efficiency. From the moment I reached out with my query to the resolution of my issue, I was impressed by the level of care and attention I received.

The support representatives demonstrated a deep understanding of the platform's policies and procedures. They patiently listened to my concerns and provided detailed explanations to ensure I had a clear understanding of the steps involved in resolving my issue. Their knowledge and expertise instilled confidence in me that my problem would be resolved effectively.

Moreover, the response time was remarkable. I appreciated the timely manner in which my inquiries were addressed, enabling me to proceed with my purchases without delay. The support team truly exemplified efficiency and dedication in their work.

Additionally, the level of friendliness and courtesy displayed by your personnel was outstanding. Despite the online nature of our communication, they managed to convey a genuine sense of care and empathy. This personalized approach made me feel valued as a customer, further enhancing my overall experience with AliExpress.

Overall, I am thoroughly impressed with the quality of support I received from your team. Their professionalism, promptness, and friendly demeanor have undoubtedly contributed to my satisfaction as an AliExpress customer. I would like to extend my gratitude and commendation to the entire support staff for their exceptional service.

Once again, I would like to express my gratitude for the outstanding support I received, and I wholeheartedly award AliExpress a five-star rating for its remarkable customer service. I look forward to continuing my shopping experience on your platform with confidence, knowing that the support team is always ready to assist.

Thank you and best regards,
jaya

petceylon.com

petceylon
Australien
6 måneder bruger appen
DSers svarede 27. juni 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. august 2023

I just started Dsers and I have some problems in the beginning. Emma helped me with my first order and within 2 minutes everything was fixed. Happy with the support team of Dser’s
Thanks a lot

VigoXpress

VigoXpress
Holland (Nederlandene)
5 måneder bruger appen
DSers svarede 10. august 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. juni 2023

What amazing customer service! Una, the super kind employee who answered me on messenger was so patient with me and very helpful. I'm starting in the dropshipping industry and she walked me through step by step and took the time to explain everything to me. 10/10 for customer service!
Thanks for saving my first order Una :)

bambam
Canada
7 måneder bruger appen
DSers svarede 3. juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. september 2023

I really appreciate Holly's assistance with getting my order processed in the app. I can always count on them to help me anytime I need help. Keep up the good work!!

webcityshop
USA
3 måneder bruger appen
DSers svarede 3. september 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team