DSers‑AliExpress Dropshipping

I needed help with how to price my products before I push them to my store. I had walked away from my computer for about two hours and when I came back the page I was on was no longer there, the pricing page. I tried to figure it out and I used the 24/7 chat. However I am on a new computer and it doesn't have my saved passwords, its 11:45 at night, I am tired and frustrated because I just want to find the price page. RIta customer support came to the rescue. She answered all my questions and sent links, she sent pictures with a diagram and also there was red pen so I could see it. Very friendly and made me so calm. We need more Rita's and less Chatgpts, mine is way to upbeat! Rita solved all my issues and said they are there 24/7. I feel reassured that tomorrow will be an amazing day for me to work. thanks Rita for all your help. OUTSTANDING

DSers is an excellent dropshipping tool for Shopify stores. It makes product importing, order management, and supplier integration very easy. The platform is fast, reliable, and helps automate the entire dropshipping process, saving a lot of time. I especially like how smoothly it connects with AliExpress and allows bulk order processing. Overall, DSers is a great solution for anyone starting or scaling a dropshipping business.

Kimi provided outstanding service. Very professional, responsive, and helpful. I highly recommend working with Kimi.

Service client au top ! J’ai eu un souci et il a été réglé en quelques minutes à peine. Équipe ultra réactive, efficace et vraiment agréable. L’application est déjà très pratique au quotidien, mais avec un support aussi rapide et qualitatif, ça fait toute la différence. Je recommande sans hésiter.

Encore merci à Kusy pour son aide !

The customer support is great and little to no wait! Which I love because my life is very busy with work, a business and a child with special needs. Thanks for the help today Rita!

5-Star Review for Sandy at DSers

I had an outstanding experience today with Sandy, a DSers representative who truly went above and beyond to help me resolve my issue. From the moment our conversation began, she was patient, knowledgeable, and incredibly kind. She took the time to fully understand my problem, walked me through every step with clear explanations, and made sure I left the chat completely satisfied.

What stood out most was Sandy’s genuine commitment to providing excellent service—she didn’t rush, she made sure everything was working perfectly before closing the conversation, and she even offered extra tips to help me avoid similar issues in the future. It’s rare to find that level of dedication and professionalism, and it turned what could have been a stressful experience into a great one!

Thank you, Sandy, for your amazing support and for representing DSers so well. Your help made a huge difference today!

Awesome app and top notch customer support
I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes
Highly recommended

This app is great, easy integration with shopify, and dropshipping, help centre also great and fast to respond to queries.

They have excellent customer service!
Holly was amazing,helped out this computer illiterate:)

I highly recommend the DSers app. The service is incredibly fast and reliable.
I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional.

Big thank you to Holly and the entire DSers team.
Great app and excellent customer support!

Sandy was very helpful with my account and helping set it up correctly thank you Sandy