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Alicia provided a quick solution to my inquiry via Messenger. She was very helpful and knowledgeable.
Hope I get her next time I contact their customer support ;)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thanks to Lucy, Chrissy and Rfimp.
They responded very quickly because I needed some help with my Dsers account settings, Thank you guys for the great and fast help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Top notch service! Worked with Cynthia to help get a discrepancy fixed with processing an order. She was very helpful and professional. I was able to get this resolved in about 10 minutes with her. Great app and great customer service!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alicia helped me big time in placing my order via DSers, very clear instructions made my life easy :)
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm new to dropshipping, but the service I received today by Sandy was exceptional.
Quick to answer, precise and in no time.
So, thanks a lot Sandy!
I was very satisfied with your service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Being brand new at this, first time on this platform they were very patient and understanding as well as guided me through the whole process of solving my issue!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great help when you need it, i was stuck on my first orders and they helped through the whole process patiently as im not techy
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great app, great service and support by Olivia which help me fix couple of isuues in my acoount, well done!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team