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they answered all my questions qualitatively and quickly and solved my problem
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
As a first-timer using DSers, I faced a few technical issues regarding syncing my AliExpress account to DSers. Raphael helped me through the whole process and made sure everything was working smoothly. I loved the fact that he shared screenshots throughout the troubleshooting process; it made it so much easier and clearer.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Tiffany was really helpfull. Not only fixed my errors but also showed my how to fix the problem my self for future reference in easy steps. Thank you Tiffany!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I'm thrilled with DSers‑AliExpress Dropshipping service from Vivian! her service is fast, efficient, and the support team is always ready to help. Managing orders has never been easier. Highly recommended for a seamless dropshipping experience!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Dsers support is really amazing
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Wendy was really helpful, as she provided extremely clear explanations. The problem was solved in less than 15 minutes. I am very satisfied with the customer service!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm thrilled with the support I received from Chris at Dsers! Chris went above and beyond to help me navigate and optimize the process of importing products from Aliexpress to my Shopify store. The responsiveness, expertise, and friendly approach made my experience incredibly positive. Chris' dedication to customer satisfaction truly sets Dsers apart. I highly recommend Dsers and extend my sincere thanks to Chris for the outstanding assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy did a great job helping me fix a little problem that was preventing me with my fulfillment! Thank you Sandy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team