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Very quick and efficient service. Had an issue fulfilling an item. Chat service is great. Chatted with operator Joy who managed to quickly identify the issue and resolve the problem.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a problem placing my order and decided to contact DSers support, I got help in under a minute. Very quick and professional! Highly recommended!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Lucia, was quick to reply, polite and helpful. my problem was solved in less than a few minutes and going through the process was not complicated at all.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Since 2 days I am struggling with Dsers to finalize the orders from customers. The support team told me what I needed to solve the problem. I am now on the way to apply their answer.
Hi Keep House Clean,
Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. We hope you will find their suggestions to be helpful. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!
DSers Team
Otimo atendimento da Tang solucionou meu problema rapidamente bem atenciosa, sempe que preciso respondem rapido obrigado
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good. Attendant Luna is very attentive....... Very good. Attendant Luna is very attentive.......
Hi,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The customer service is at the top! it answers and accompanies you until the end! I guarantee you that you will not be disappointed! Thank you so much for your help!
Hi Gidasima，
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer support is amazing, especially Catalina! The team helped me with very difficult questions solved them all, simply amazing
Hi Sunecklace™,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
Great app with wonderful features and great customer service, I prefer it more than Oberlo and have used both for a while now. You can do most important Ali-Shopify actions with the app like importing etc, but my most favourite features is Mapping - You can map your product variants with various Ali suppliers and most importantly, when suppliers change and products go our of stock you can change the mapping without needing to damage your product variants and any google ads data. Affiliate program - You can earn commission from your Ali purchases. Especially useful for those in UK who have been bombarded with an extra 20% VAT by Ali.
Hi Hello Zeebra,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our features and customer service. Our customer service team is dedicated to helping our users in every way they can. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team