Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
30. marts 2024

Marshall, thank you for your quick response and help in resolving the issues I had when using the DSers program. I recommend the program, which is easy to use and the support team is always happy to help quickly.

Easy mom store
Belgien
26 dage bruger appen
DSers svarede 31. marts 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. april 2024

Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem. Calida

Ruth and Kaye
Australien
3 dage bruger appen
DSers svarede 6. april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. april 2024

I had some problems with my store, and I received all the attention from Raphael. He was very professional and guided and resolved all my doubts. It's a pleasure to be treated like that! Thank you, Raphael.

Bolubuys
Spanien
29 dage bruger appen
DSers svarede 27. april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8. marts 2024

I had a problem with my Shopify order fulfillment using DSers, but Neva from DSers' customer service provided exceptional assistance. Neva quickly identified and fixed the issue, going above and beyond to ensure fixing of the problem. Neva's professionalism, expertise, and dedication to customer satisfaction were evident throughout the process. Thanks to Neva, I was able to fulfill my order. I highly recommend Neva and DSers for their stellar customer support. Thank you, Neva, for your outstanding help!

Urbaneer
USA
15 dage bruger appen
DSers svarede 10. marts 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. marts 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Sverige
3 måneder bruger appen
DSers svarede 17. marts 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. marts 2024

I am very satisfied with the service of DSers‑AliExpress Dropshipping, I asked a lot of questions, Lucia replied my questions one by one patiently, I do appreciate her help

mycutedogcat
Kina
5 måneder bruger appen
DSers svarede 11. marts 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17. marts 2024

I was assisted this morning by Adele,
she helps to resolve an issue very complicated as I did some change manually.
she was very patient.
thanks Adele and Shopify for this quality of service.

L'Univers Des Enfants
Canada
3 måneder bruger appen
DSers svarede 18. marts 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. maj 2024

I had the pleasure of dealing with Sally from customer service. Quick and efficient, she provided a 5-star service. Top-notch!

ParaInsectes
Frankrig
Cirka en måned bruger appen
DSers svarede 13. maj 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. april 2024

Isak was extremely quick and helpful. Solved my problem instantly.

Hiquo
Storbritannien
6 måneder bruger appen
DSers svarede 10. april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. februar 2024

I have been using the app for the last few years and it's really the best app out there for fulfilling orders, today I had a few problems but Wendy helped me within 1 minute so everything is fixed now! Great customer support!

Alvicia
Holland (Nederlandene)
3 måneder bruger appen
DSers svarede 21. februar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team