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I got the information I needed very fast and quick and helpful ..Thanks Zoe.. very clear informations was provided with screen shots to where to go and how to do things
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue and Helen promptly helped me, super efficient and kind! I will definetely ask for help again. Thanks
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
Nephele was very kind, helped me with my problem at extreme speed and it was solved in less than 10 minutes! Thank you so much
Hi Primitiva Shop,
We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Atendimento da Sylvia foi top, excelente profissional, obrigado!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I really liked the support, congratulations. I was very well attended to my requests, thanks!!!! I really liked the support
Hi LIVRE STYLE,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Joy was a Joy to be helped by. I am new to the system and Joy was a great help and patient with my needs. Even gave me some tips to make it work better. A true asset to the company.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
DSers lures me to use their test order, but it can never be deleted. It is such a Scam. Unclear tutorial as well. not smart at all. Update: You are totally saying another thing. I am talking about that I cannot delete the test order. It is a big bug for the users. You are talking about that I could skip. The concern is that I have to skip to avoid the issue. Then what is the meaning of setting up this step? Please don't try to mix the problems. The answer is that you are not ready to do a test order, which meaning it is not a complete test. You should ask your product managers and coders to fix it up instead of just trying to argue with me without the basic logic. So ridiculous!
Dear team
Thank you for your review.
It seems that you had issue when made test order.
Maybe I can provide some helpful solution here if you do not want this order :
1. You can easily skip this step if you do not want to make a test order
2. For the test order made to AliExpress, you can cancel it smoothly on AliExpress
3. For the test order made on Shopify, you can delete it as well.
4. For that order on DSers, we suggest you mark it as fulfilled and it will be moved to Fulfilled tab.
If you still have questions, we have 24*7 support for you.
Please feel free to contact.
Best regards,
DSers team
I am very pleased with Isak's support. The solution was quick and accurate. Excellent service. Congratulations!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Un des meilleurs service client que j'ai jamais vu, très professionnel, il m'ont carrément fait le travail que je n'arrivait pas résoudre. L'application quant à elle est plutôt intuitive.
Hi Uveink,
We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
Chat help is great. Catherine and everyone else I've dealt with have been excellent. I just purchased a site and I'm really pleased with all of the support and their knowledge.
Hi pickyourpens.com,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team