Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
16. juli 2023

Très bon service avec un service client toujours disponible en cas de problème.
Je l'utilise avec ma boutique shopify

CaniCushion
Frankrig
3 måneder bruger appen
DSers svarede 17. juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. juli 2023

Recebi uma notificação que o app estava indisponivel e que não estava funcionando corretamente. Então desinstalei-o e instalei novamente, assim que fiz perdi todos os meus produtos já sincronizados... O suporte não responde e muito menos avisaram da consequência de assustar os usuários desse aplicativo !! Demorei meses para sincronizar todos os produtos e os perdi em questão de segundos! Nota 0 sem mais

Jarvi Ali
Brasilien
6 måneder bruger appen
DSers svarede 13. juli 2023

Hello,

We apologize for the issue you met. The notification is misleading, as you can use DSers normally. Our customer service team will contact you to fix this and make sure you can keep placing your orders normally!

DSers team,

19. juli 2023

Acabei de ser atendido por Zoe, parabéns mesmo por sua eficiência e um trabalho muito bem feito, supriu minha necessidade com muita destreza.

Unity shope
Brasilien
4 måneder bruger appen
DSers svarede 23. juli 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. juli 2023

Arwen m'a été très utile. C'est une application facile à utiliser de toute façon. Arwen m'a aidé à comprendre comment synchroniser Dsers à aliexpress . Il l'a fait via la messagerie Facebook et a répondu directement à mes questions un dimanche après midi ! Super sympa. Je recommande, merci Arwen

fixelet
Frankrig
4 måneder bruger appen
DSers svarede 3. juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. juni 2023

Le doy una calificación de 5 estrellas, he sido atendido muy rapido y el problema a sido solucionado a toda velocidad, doy gracias a Eden por su buena atención. Recomiendo esta app, un servicio de 10

SoCool4u
Spanien
4 måneder bruger appen
DSers svarede 29. juni 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13. oktober 2023

great experiencie

PAWS
Mexico
3 måneder bruger appen
DSers svarede 15. oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15. august 2023

Eu tive um atendimento muito eficiente e muito rápido, a(o) atendente “Arwen” fez um trabalho ótimo no seu atendimento

ComprasPortal
Brasilien
29 dage bruger appen
DSers svarede 18. august 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. juli 2023

Mon problème a été résolu assez vite. c'était assez simple tout compte fait. surtout quand on sais ou il faut aller. Merci

cyclo-store
Schweiz
3 måneder bruger appen
DSers svarede 16. juli 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. september 2023

Hola buenas tarde les escribo para comunicarle que estoy teniendo inconveniente para vincular dsers con aliexpress.. me sale un error me envia a alibaba. espero una repuesta pronta

Sfebeja
USA
5 dage bruger appen
DSers svarede 11. september 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

15. juni 2023

Atendimento rápido, gentil e com excelência! Fiquei muito satisfeito e feliz com o resultado final.

Digiben Store
Brasilien
3 måneder bruger appen
DSers svarede 15. juni 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team