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Support is fast and helpful.
But prices are exactly same than Aliexpres public prices, there is no discount for dropshipping model business.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...
La communication n'est pas facile malheureusement. La personne n'a pas compris ce que je demandais et c'est finalement moi qui ai trouvé la finalité du problème.. Je remercie quand même cette personne de m'avoir consacrée du temps.
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The attendant was very attentive and helpful. However, she was unable to resolve the problem.
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This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.
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The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.
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Vivian excelente no atendimento.
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Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.
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O aplicativo é bom, mas tem algumas funções muito importantes restritas apenas a quem assinar um plano mensal com eles(ex: a atualização de estoque dos fornecedores para dentro da nossa loja).
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...
Je viens de commencer à utiliser cette application.
Hello,
We're glad to welcome you to DSers!
Don't hesitate to contact us in the future if you need help!
Here is the email address & official messenger link
support@dserspro. ...
En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna
Hi dear Ma Culotte Menstruelle !
We are so sorry that you are facing issue currently. Team has been communicating with Ali team since we got your feedback.
As you mentioned, ...