Rezensionen (31.737)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
10. Dezember 2024

The platform can be a little frustrating, especially when a supplier is no long er selling the item, but it sold on your website. Then you have to try and remap a new supplier. Today after being frustrated, I reached out to the help option via live chat. My support person not only remapped everything but was able to walk me through with new suppliers.
She was great! Thank you

Midwest USA
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 12. Dezember 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

2. Dezember 2024

4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful.
Would be better if there was a direct access to customer service from the app rather then have write an email.

VAURI
Italien
3 monate mit der App
DSers hat geantwortet 3. Dezember 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

28. Februar 2025

i love Teresa , he is soooo helpful i had very amazing day with him .
he trying to solve the problem Easly and smoothly .

EVEREST
Vereinigtes Königreich
Etwa ein jahr mit der App
9. November 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

captivatingconversationsstarters
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 10. November 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

28. November 2024

Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.

Shoe Fetish, LLC
Vereinigte Staaten
2 monate mit der App
DSers hat geantwortet 1. Dezember 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

3. Dezember 2024

Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.

HUD DRIVE
Vereinigte Staaten
25 tage mit der App
DSers hat geantwortet 5. Dezember 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

29. Oktober 2024

Great product though I hate the back and forth of fulfilling orders.

Staff are always very supportive and are awake 24/7 and very helpful

I recommend

The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Style & Bounce
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 31. Oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

29. Oktober 2024

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

Digital Dream Depot
Vereinigte Staaten
4 monate mit der App
DSers hat geantwortet 31. Oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

22. November 2024

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

Moody Ducks
Indien
3 monate mit der App
DSers hat geantwortet 24. November 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

24. Oktober 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Candeluna
Deutschland
Etwa 2 monate mit der App
DSers hat geantwortet 27. Oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...