Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
8. April 2024

Adele was exceptional in providing assistance with my service queries. Detailed responses were given to every question, making the process clear and manageable. The professionalism and depth of knowledge displayed were remarkable, ensuring a smooth and efficient experience, specially for someone that just started with dropshipping like me. Highly recommended for anyone in need of comprehensive and skilled support !

VersaChic
Frankreich
Etwa 20 stunden mit der App
DSers hat geantwortet 10. April 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. Januar 2024

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
Kanada
Mehr als ein jahr mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. Januar 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
Mexiko
4 monate mit der App
DSers hat geantwortet 17. Januar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. April 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
Frankreich
Etwa ein monat mit der App
DSers hat geantwortet 14. April 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. März 2024

Fantastic customer service, Rin and Tiffany were also incredibly helpful, Tiffany went above and beyond with her customer service and saved me a lot of time! Absolutely fantastic!

DolceAbode
Vereinigtes Königreich
Etwa 2 monate mit der App
DSers hat geantwortet 3. März 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. März 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Deutschland
10 monate mit der App
DSers hat geantwortet 10. März 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. März 2024

I had the pleasure of interacting with Sherry from DSers-AliExpress's customer service team, and it was a truly exceptional experience. I encountered a problem with the app functionality, and Sherry's prompt and professional assistance resolved my issue and exceeded my expectations.

Sherry's communication was clear, courteous, and efficient. She patiently listened to my concerns, swiftly identified the root cause of the problem, and provided step-by-step guidance on how to rectify it. Her expertise and knowledge of the platform were evident throughout our interaction, instilling confidence in her proposed solution.

ViralXpress™
Singapur
4 tage mit der App
DSers hat geantwortet 17. März 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. Februar 2024

Blanca was a great help to me! Got my issues fixed fast Highly Recommend!

Lightninghawkstorm
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 16. Februar 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23. März 2024

I like to customer service of lucia she is detail oriented and give all answer without hesitation

R$D
Australien
3 monate mit der App
DSers hat geantwortet 24. März 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1. März 2024

Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.

Pets Planet
Vereinigte Staaten
29 tage mit der App
DSers hat geantwortet 3. März 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team