Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
3. März 2024

Fui atendido pela analista Olivia e foi solucionado meu problema com sucesso e rapidez, sem falar que foi muito educada e meiga no atendimento.
Sucesso sempre Olivia!!!

Trend Tops
Brasilien
Etwa ein monat mit der App
DSers hat geantwortet 5. März 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. Februar 2024

perfect service. Via solved my problem instantly

Sydberg
Frankreich
Etwa ein monat mit der App
DSers hat geantwortet 3. März 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Bearbeitet am 4. März 2024

I thought I had an issue with a payment. Aimee was very quick to look into the issue, and she was incredibly kind. I love the 24/7 live chat that is available to help me serve my customers quickly and efficiently. Thanks, Aimee!
Once again, I find myself needing helping with a technical issue. Ralla graciously manually fixed the issue, and I was back to business in a matter of minutes. Love the Customer Service provided!

All Seazon Finds
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 3. März 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31. März 2024

I'm a new user to DSers, I had some questions and reached out to support. They replied instantly

Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand

It was fixed in less than 5 minutes

Peekaboo Picks
Niederlande
16 tage mit der App
DSers hat geantwortet 1. April 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Bearbeitet am 23. Februar 2024

Selena in the Customer service chat was amazing! She helped me remap a supplier in a matter of minutes. THANK YOU!

2/23/24-Lennon in the Customer service chat was also AMAZING! He helped me find where to edit my "Compare To" pricing in Shopify (after import from DSers). Next time I'm going to the chat 1st - I wasted an hour searching online for the answer without success. Lennnon helped me fix it within a few minutes. KUDOS!

Tell It With Gifts
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 16. Februar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. März 2024

Awesome support. I had troubles with my store and now it's all solved thanks to Dsers support

MansaoVirtual
Brasilien
17 tage mit der App
DSers hat geantwortet 31. März 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. Mai 2024

I LOVE having personal, fast, and effective assistance. Please never change your assistants, who are very helpful, to robots. In my case, Colleen helped me, and this person was very kind and quick to solve my problem. Thanks to AliExpress and DSers for having such a fast and efficient support team.

Taller Flash
Mexiko
11 tage mit der App
8. April 2024

I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.

Lumieo©
Deutschland
15 tage mit der App
DSers hat geantwortet 9. April 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. März 2024

A good and easy to use application, with very great customer service..
Rfimp answered my questions and helped me with kindness

The Best
Vereinigte Arabische Emirate
Etwa ein monat mit der App
DSers hat geantwortet 10. März 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. Januar 2024

Ótimo, muito bem atendida pela Irene!

Laquezo
Brasilien
Etwa ein jahr mit der App
DSers hat geantwortet 24. Januar 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team