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I just had Hayley, Christmas morning with Hayley helping me learn and fix my orders i messed up . Best gift ever was her, she was patient and kind and great humor. I hope to get her again as we all know there will a again for me lol.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Aurora was incredibly helpful and resolved my issue quickly and efficiently. The support I received was exceptional, and it’s clear that the DSers team maintains a very high standard for customer service. Aurora’s friendly and professional attitude made the experience even better. Thank you, Aurora, for your outstanding assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Blanca was amazing, very helpful and patient with me navigating me through my Shopify store
Hello!
Thank you so much for sharing your experience! We're so glad to hear that Blanca provided you with the helpful and patient support you needed. It’s always our goal to make sure you're comfortable navigating your Shopify store with ease.
Feel free to reach out again if you have any more questions or need further assistance!
DSers Team
The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.
Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with my account, and the support team helped me perfectly. I especially want to thank Rin, who was very attentive and resolved my situation quickly and efficiently. Excellent service, highly recommended.
Hi there,
Thank you for your kind words! We’re so happy to hear that Rin was able to assist you quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your recommendation. 😊
If you ever need further help, don’t hesitate to reach out—we’re always here for you!
DSers Team
Maria provide excellent service helping me to access my account on DSers-Aliexpress. I recommend her assistance highly. Thank you. Alicia M
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was not able to get onto the app. But after getting help on message center i managed to get help and up and running. Thank you Rfimp for helping me today!
Hello!
Thank you so much for leaving a review! We’re thrilled to hear that Rfimp could assist you today. Our customer service team is always here to provide helpful and responsive support whenever you need it.
Feel free to reach out to us anytime if you need further assistance. We're always happy to help!
DSers Team
Selena was very helpful and patient with me and has help me with my inquires. I love that they provided a real time support which is amazing. Cheers!
Hi there,
Thank you for your kind words! We’re so happy to hear that Selena was helpful and patient in assisting you with your inquiries. We’re proud to provide real-time support to ensure the best experience for our users!
If you ever need help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
Reached out for help today, to understand why products were showing out of stock, Support Staff Rin, was extremely helpful, identifying the problem (mapping issue) and then providing a step by step guide to resolve. In addition helped with other queries, again sending a video to assist me. Really appreciate the help, instead of sending instructions where I'd likely have got lost. Thank you
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team