Rezensionen (30.363)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
1. September 2024

Chrissy helped me out with some troubles on the DSers app. Very much appreciated.

Sure Tee
Schweden
22 tage mit der App
DSers hat geantwortet 2. September 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. August 2024

Great customer service. My issues was resolved with a live agent at 10pm EST. Impeccable and friendly service!

thepawfits
Vereinigte Staaten
Mehr als ein jahr mit der App
DSers hat geantwortet 7. August 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. August 2024

When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free subscription. This happened twice, once we got it delete after with no intent to pay, but by assumption of an employer that it was a mistake and plan was changed, it was dowloaded again, and same scenario has occured. Please take care of it.

onlyyoujewelry
Vereinigte Staaten
26 tage mit der App
DSers hat geantwortet 8. August 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

24. Juli 2024

Perfect for beginners with a low amount of orders. The customer service is just perfect, thanks to Coleen for her professionalism and kindness !

Les Pattounes
Frankreich
5 monate mit der App
DSers hat geantwortet 25. Juli 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. August 2024

Ms. Rita solved my problem as soon as possible. I really thank her.

doveess
Saudi-Arabien
3 monate mit der App
DSers hat geantwortet 5. August 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. August 2024

Olivia is very Cooperative and kind heart person. Thanks Olivia! for your support.

My Store
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 1. September 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. Oktober 2024

Parabéns a plataforma Dsers, vocês dão um show no quesito Atendimento ao Cliente. Por meio da Sandy, consegui solucionar um problema técnico que sem ela não teria como resolver. Foi extremamente cuidadosa, atenta, segura e sobre fazer as perguntas certas para chegar à solução. Parabéns Dser, parabéns Sandy e obrigado!

Fast Tênis
Brasilien
Etwa 2 monate mit der App
DSers hat geantwortet 10. Oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. Oktober 2024

Great service! Raphael was very helpful! Answered all my questions on time!

Cartifya
Vereinigte Staaten
3 tage mit der App
DSers hat geantwortet 15. Oktober 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. November 2024

First time using DSers, and it seems like a good app.
I had some questions that I needed answers to. Rita was very helpful and was fast to reply with the answers I needed. Thanks so much.!

Vendie
Australien
Etwa 4 stunden mit der App
DSers hat geantwortet 19. November 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19. November 2024

Customer service specialist Chloe is awesome and addressed my issues. I wish all customer service specialists are as great as her.

Nifty Clutters
Vereinigte Staaten
3 tage mit der App
DSers hat geantwortet 20. November 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team