DSers‑AliExpress Dropshipping

Ótimo app só gostaria que os resumos das descrições dos produtos fossem mais bem explicados sem palavras repetidas

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna

não funciona 100% - mas os atendentes sempre resolvem com presteza e rapidez. A jenifer é excelente!

I used this app after previously using Oberlo. I think this app is not as easy or to use user-friendly, but the help section and customer service has been acceptable so far. The most frustrating thing for me is I have tons of items on my store that I source from a POD app and not AliExpress, and now I have to go find all of these on DSers and "hide" them from DSers to complete my order fulfillment and it's extremely time consuming. I wish I could have connected my items from AliExpress and not connected my items directly from my shopify store.

After having the Basic version more than 1 year we move to the paid Advanced subscription as it promised a better tracking service of Aliexpress tracking numbers, sadly that option never fully work as every time the supplier changed the tracking in AliExpress DSER didn't make the proper update in our web, they told us the only way to keep the tracking updated is by using the extension in chrome manually every day, but the most important, we changed to this plan to have a proper tool that could help us change the prices when the suppliers increase them in Aliexpress, THIS NEVER WORKED, not eve once, we contacted customer support more than 20 times because of this and the just gave us vague answers and never a solution, the last week we barely make profits as most of the products didn't have their prices updated, they insisted that their tool takes 24-48h, but we see is not true, there are many products mapped correctly in DSER that have old prices for weeks, terrible customer support, right now looking for a proper tool that provides the right features they advertised and move this tool back to the basic free plan.

Since Oberlo was sunsetted and Dsers introduced this app has proven to be very useful but it really needs to be updated so that it is supported by shopify.com I've so many products linked through Dsers and AliExpress the flow needs to be more synchronized so it doesn't take up so much time.

I think Dsers it's kind of hard to figure out, a lot of information, but it seems ok. I liked Oberlo better, was more clean and clear. I'm still trying to figure it out. Hope gets better and more accessible. Got help from Meena today, she was fast, kind and communicative, appreciate it.

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

I had good customer service from Jessica. She was quite helpful. I am not finding this app as easy to use as Oberlo, and she was able to help walk me through my problem. I have yet to have DSers respond to an email, but they are quick to respond in chat.