Rezensionen (26.146)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
28. Februar 2024

great fast service with all the answers i needed to guide me through the problems i was having. Rita was fantastic and helped me through to solve my issues

evolution brew
Kanada
Etwa 2 monate mit der App
DSers hat geantwortet 29. Februar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. März 2024

I was confused with the automated shipping servie within Dsers and aliexpress. I spoke to a adviser called RITA that was massively helpful. she did her best to help me. Much appreciated.

FHROME
Vereinigtes Königreich
2 monate mit der App
DSers hat geantwortet 10. März 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6. Februar 2024

I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.

From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.

What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.

In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.

Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.

Thank you, Alice, for your wonderful OH SO SWEET SERVICE

Warm regards,
J Wade

The AllGoodz Outlet
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 8. Februar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. Juni 2024

Thank you Ralla for the great service and response.

Swift-Shop
Südafrika
Etwa ein monat mit der App
DSers hat geantwortet 12. Juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16. Februar 2024

I just had a little issue with Dsers, but the support helped me very fast.
Adele was very friendly, serious, and replied fast, thank you Adele !

SemellePodium
Frankreich
3 monate mit der App
DSers hat geantwortet 17. Februar 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. Mai 2024

muito bom
tem assistencia 24h
atendendes otimo incluindo a rita

Badaluy
Brasilien
10 monate mit der App
DSers hat geantwortet 12. Mai 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. März 2024

Muito bom, atendente Ralla me ajudou de maneira eficaz e sempre muito gentil

Dunix
Brasilien
Mehr als ein jahr mit der App
DSers hat geantwortet 24. März 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. März 2024

I recieved great customer service from Sylvia who helped me out with the problems i had

Aqua Stream
Schweden
2 monate mit der App
DSers hat geantwortet 3. März 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. Mai 2024

Ralla was very helpful in explaining the issues I was experiencing, making this app a seamless experience for me.

LuxeAutoLumens
Kanada
5 tage mit der App
DSers hat geantwortet 5. Mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. April 2024

Isla answered my questions quickly and professionally. I'm very impressed with DSers so far. They have really simplified my dropshipping journey. Highly recommended!

HealthCupp
Vereinigte Staaten
7 tage mit der App
DSers hat geantwortet 25. April 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team