Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
2. Januar 2024

Alicia provided a quick solution to my inquiry via Messenger. She was very helpful and knowledgeable.

Hope I get her next time I contact their customer support ;)

Woofy Paws
Kanada
4 monate mit der App
DSers hat geantwortet 14. Januar 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. Dezember 2023

I love the DSers app; it makes dropshipping so much easier than locating products to sell, inventory management and the entire customer ordering process, including keeping them updated on the progress of their order.

In addition, their customer service is second to none. Just today, I had a query and Sandy was patient with my questions and went above and beyond to explain how to resolve my queries. A great app is nothing without an excellent customer support team! Thanks Sandy :)

UrbanHub
Irland
4 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. März 2024

Lennon - Customer Service Rep Very Helpful and Responsive

HavreDSV
Vereinigtes Königreich
Etwa 2 monate mit der App
DSers hat geantwortet 4. März 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. April 2024

The App is really good and user-friendly. The customer service is exceptional and fast too. I spoke with Isla and she is really professional. She was nice and polite and made my experience in the app even better. I recommend the app to anyone out there looking for a dropshipping supplier.

Mini Marvel
Kenia
33 minuten mit der App
DSers hat geantwortet 27. April 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. Januar 2024

Vivian, great customer service, fast and precise, help me with my problem right of way. Thanks so much Vivian for the great service

Golden Sparkles
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. Januar 2024

Nephele help me and take the time to solve my problem !
Thanks to her.

Pilou Pilou
Frankreich
Mehr als ein jahr mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. Januar 2024

I am just getting started and had a previous account with AliExpress and that was what I initially connected my DSers account to. So of course, when I went to fulfill my very first order, I couldn't find it on the supplier side. Adele from DSers stayed on messenger with me and provided support until the issue was resolved. When I had trouble locating things, she sent screen shots to help guide me where I needed to go. I believe she spent well over an hour helping me resolve the issue. She was super knowledgeable and helpful. I am a big fan of their customer support!

Mary's Garden Shed
Vereinigte Staaten
Ein tag mit der App
DSers hat geantwortet 21. Januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. April 2024

Thank you Ralla for the excellent and quick resolution of my question. I recommend it.

heartskating
Litauen
Ein tag mit der App
DSers hat geantwortet 6. April 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3. April 2024

Atendimento maravilhoso e atendente Blanca muito atenciosa, resolveu meu problema com muita paciência.

Multishoplife
Brasilien
3 monate mit der App
DSers hat geantwortet 6. April 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. Mai 2024

Great support from RITA

Coolingwave
Frankreich
19 tage mit der App
DSers hat geantwortet 13. Mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team