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Je suis véritablement satisfait de la réactivité du support clients Dsers, je m'explique :
J'ai pris contact avec Rin sur Messenger pour un paramétrage que je ne pouvais pas réaliser par moi-même (je vous passe les détails).
Rin a effectué ce paramétrage après notre échange et la confirmation de ma part par mail au support.
Résultat, en moins de 10 minutes mon soucis était traité et je peux désormais continuer à avancer.
Excellent support clients, excellente expérience même si on préférerait ne pas avoir à solliciter le service et pouvoir se débrouiller par nos propres moyens, quand il n'y a pas le choix, ça ne rigole pas ici =)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
very nice customer support from Sandy, I recommend DSERS
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Tiffiny helped me sort my case out and she is the best problem solver ever I have came across in my life. 5 stars
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This is my first placing an order through DSers and I was so confused on where to go or how to do it and Vivian was very helpful and guided me step by step on how to place the order for my customers.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Vivian helped me out with setting up the app, was very fast and helpful; with easy screenshot followup steps
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great service. Blanca was very helpful, understand my problem and fixed it. Very appreciated. Great job!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Support is very quick and extremely helpful. Give Selena a raise asap.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hi, I just asked a question to Vivian and she was very quick to respond to what i needed! I suggest her a lot.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The support of DSers is really fast and really helpful, thanks you DSers !!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The integration works well, and the customer service Bianca was really helpful!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team