Rezensionen (30.378)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Juni 2024

Ótimo serviço de suporte! O Dsers continua sendo uma plataforma que facilita o dia a dia de quem trabalha com ecommerce em 2024, desde a facilidade em processar pedidos até o suporte atencioso. Recomendo!

Loja Zenas
Brasilien
12 monate mit der App
DSers hat geantwortet 19. Juni 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. Juni 2024

Merci Isak pour votre aide, franchement rien à dire a part merci merci.

INOXY GLAM JEWELRY
Frankreich
4 monate mit der App
DSers hat geantwortet 26. Juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27. August 2024

Tiffany was great she helped me with my problem immediately and was very pleasant. Thank you soo much Tiffany

BeeBeeBuys
Vereinigte Staaten
Etwa 2 stunden mit der App
DSers hat geantwortet 28. August 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. Juni 2024

Super service, very quick response, she was able to help me directly and solved my problems. I can recommend her to anyone.

Mypati
Deutschland
9 monate mit der App
DSers hat geantwortet 23. Juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30. Juni 2024

A million thanks to Ms. Wendy for the fast response in my inquiries/dm. She solved my problem in a quick snap! So, I would highly recommend DSers-AliExpress Dropshipping and of course, Ms. Wendy and her team.

JoZiels Inspiration
Saudi-Arabien
Etwa 2 monate mit der App
DSers hat geantwortet 1. Juli 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. August 2024

They are super helpful especially. Rfimp help was above and beyond with help

Koazzi
Vereinigte Staaten
Etwa 2 stunden mit der App
DSers hat geantwortet 28. August 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. Juni 2024

I was served by Dsers CS Agent : "Ralla "
I gave her 5 Stars for the proffessional services, she was very helpful, patient and resolve my issue in few seconds and also gave me other keys in case I will have problems in the future...
I hope that the majority of their collegues have the same talent ...
Sincerely
Zone Solution

Zone Solution
Estland
9 monate mit der App
DSers hat geantwortet 23. Juni 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. Juli 2024

I had Chloe help me to redo an order where I changed the supplier last minute. She was a great help, quick and efficient !

Velisso
Frankreich
28 tage mit der App
DSers hat geantwortet 7. Juli 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. Juni 2024

My email was answered quickly..I was surprised how fast Lena was available to help, she then went and checked on the concerns I had with my account... answered those polite and quickly I had my issues solved and felt much better.

My Store
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 1. Juli 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. Juli 2024

I was having import and inventory issues and was quickly assisted by Vivian, who promptly and thoroughly explained everything, as well as imported the rest of my missing products! She was very caring, nice, and patient! I will be sure to upgrade to a paid plan soon!

Redefine Modern Comfort
Vereinigte Staaten
Ein tag mit der App
DSers hat geantwortet 30. Juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team