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I had the pleasure of working with Olivia and she was quick to respond and was helpful with every question I had. I am a new user and was confused by a few things that she was able to explain with out skipping a beat. I have enjoyed using DSers and working with support like this makes it even better.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Olá, estou seguindo com meu projeto pessoal de uma nova loja de dropshipping, e fui atendido pela Sra.Zina para encaminhar um teste de pedido de compras. Conseguimos finalizar o processo com sucesso, mesmo com as minhas dúvidas e eventuais problemas de cadastro que foram resolvidas com apoio, suporte e gentileza. Agradeço e parabenizo muito o atendimento.
(Google Translator) Hello, I am following up with my personal project of a new dropshipping store, and I was assisted by Ms.Zina to forward a shopping order test. We were able to complete the process successfully, even with my doubts and any registration problems that were solved with support, support and kindness. I thank you and congratulate you very much.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Helpful support from Selena and others to save my time and make things move on.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Olá, precisei de suporte para um problema entre o Dsers e AliExpress, fui atendido pela Tiffany, excelente atendimento, muito prestativa e atenciosa para resolver de forma rápida o problema.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Holly is the best! she helped me out so much! Thank you so much for being so helpful!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
thankyou so much ds! you guys are unbelievable couldn't be more grateful and thankyou too wendy!! you were a massive help wish nothing but the best for you and the future
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer support is next level brilliant. However I feel the pricing within DSer is slightly confusing. Even if you select product synchronisation with another country all prices are in US dollars. Be aware of this with pricing items in your store if not trading in US dollars.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Super conseils, réactif
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I did not have a long wait before starting the chat. The support personnel / the technician was very patient and kind. I am a newbie, and I did not feel rushed as I navigated through the app. The support I received fixed my issue. Thank you.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team