Rezensionen (31.737)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. Januar 2025

DSers is amazing and I must say that Fiona who just helped me remap a product so that I can place an order is just is fantastic. She was very patient and knows what she is doing and she does it well. Thank you! Thank you! Fiona! Give this lady a raise!

Circuit Hub Central, LLC
Vereinigte Staaten
9 monate mit der App
DSers hat geantwortet 30. Januar 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

3. Dezember 2024

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few ...

Cherrypick Store
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 4. Dezember 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

9. Januar 2025

I just had an IM with Vivian. I was having issue with processing an order.
She quickly and professionaly walked me through the issue. She provide me with excellent customer service. Thank You Very much for you help.

The Fishing Gear Shop
Vereinigte Staaten
Mehr als 2 jahre mit der App
DSers hat geantwortet 13. Januar 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...

28. Januar 2025

Lucy from DSers support team was FANTASTIC today!!! Was able to address all my questions, explained everything and showed me screen shots on what to do. Remapping became so much easier with Lucy's help!! Thank you DS for Lucy!!!

Gifts and Mugs
Vereinigte Staaten
Mehr als 2 jahre mit der App
DSers hat geantwortet 30. Januar 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

5. Februar 2025

Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

YOSSO
Vereinigtes Königreich
3 monate mit der App
DSers hat geantwortet 13. Februar 2025

Hi there,

Thank you for your wonderful feedback! We’re delighted to hear that Fiona was able to assist you efficiently and help resolve the issue with your order. Our team is ...

25. Januar 2025

I received great customer service when I experienced an issue with the DSERS app. I notified support right away and they were very responsive to my inquiry. My response was resolved right away. I appreciate the fast turnaround time. Thank you!

Angie Treasures
Vereinigte Staaten
Etwa ein jahr mit der App
DSers hat geantwortet 27. Januar 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

18. Februar 2025

I've been using DSers for a while now, and I must say their support is top-notch! Every time I’ve had an issue or a question, the support team (especially Rfimp) has been incredibly helpful and quick to respond. They always find a solution efficiently, making the entire process seamless. If you're looking for a reliable dropshipping tool with great customer service, DSers is definitely the way to ...

🇦🇷
Brasilien
3 monate mit der App
DSers hat geantwortet 20. Februar 2025

Hi!

Thank you so much for your wonderful review! We're thrilled to hear that Rfimp and our support team have been able to assist you effectively. Providing top-notch support ...

5. Februar 2025

This app works and helps to process orders quickly.

When I got a probrem, Gloria helped me to understand and solve my issues with the billing plan. She was reactive and helpfull.

HAWLAYN
Frankreich
Mehr als 2 jahre mit der App
13. Februar 2025

Vivian was super helpful and patient with me, talking me through many points until we reached a solution. I was actually surprised by how thorough and attentive the service was. Thanks so much Vivian!

homezonecoffee
Australien
Mehr als ein jahr mit der App
DSers hat geantwortet 20. Februar 2025

Hi there,

Thank you so much for your wonderful feedback! We're thrilled to hear that Vivian provided such thorough and attentive support. We're glad she was able to guide you ...

30. Januar 2025

I have been using this app for good time now its doing me a great job, I had some help today with 24/7 customer service Zico were outstanding with helping me going through the issue I had thank you

Luxurial Jewelry
Vereinigte Staaten
7 monate mit der App
DSers hat geantwortet 5. Februar 2025



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to ...