Rezensionen (28.723)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. April 2024

I was having issues fulfilling an order for the past 9 hours. Luckily I had Sally with the DSers support team to help guide me through my issue. Not only did she respond fast, but she helped me solve my problem within minutes. She gets a 5 star rating from me!

Velvella
Vereinigte Staaten
8 monate mit der App
DSers hat geantwortet 21. April 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. Mai 2024

Colleen from Dsers provided excellent customer service, solving all my issues immediately. Highly recommended.

PeaksLab
Vereinigte Staaten
12 tage mit der App
DSers hat geantwortet 9. Mai 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. Mai 2024

The customer service is very good, through the messaging service it was possible to solve the problem.

INFINITREVO
Portugal
11 tage mit der App
DSers hat geantwortet 10. Mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. April 2024

A atendente Wendy foi excelente, não espera ter um atendimento tão rápido e atencioso, pude tirar todas as minhas dúvidas.

The attendant Wendy was excellent, I didn't expect such quick and attentive service, I was able to answer all my questions.

Bebê Einstein
Brasilien
6 monate mit der App
DSers hat geantwortet 22. April 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. April 2024

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"

A Thought ADDay Eclectic Shoppe
Vereinigte Staaten
6 monate mit der App
DSers hat geantwortet 21. April 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. Mai 2024

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
Vereinigte Staaten
Etwa ein monat mit der App
DSers hat geantwortet 5. Mai 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. April 2024

GOOOOOOOOOOOOOOOOOOOOOD

Oley
Brasilien
Etwa ein jahr mit der App
DSers hat geantwortet 16. April 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. Mai 2024

Sherry muito boa atendente

Click Cyber
Brasilien
19 tage mit der App
DSers hat geantwortet 6. Mai 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20. April 2024

I recently encountered some difficulties with one of my orders. Fortunately, I had the chance to chat with Jesse from the Dsers team through the app. His help was nothing short of spectacular. Jesse solved in a few minutes a problem that I had been struggling with for days. His patience, understanding, and friendliness greatly helped to ease my concerns. I am extremely grateful for his quick and efficient assistance, which now allows me to continue developing my business with confidence. A huge thank you to Jesse and the Dsers team for their exceptional support!"

Epicstore
Frankreich
6 monate mit der App
DSers hat geantwortet 22. April 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. April 2024

I had a problem, So I contacted Dser's I spoke with Emma she was very helpful and patient with me I surely enjoyed my experience with Dser,s support

Explish
Vereinigte Staaten
8 monate mit der App
DSers hat geantwortet 21. April 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team