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Tive suporte de Olivia, a qual foi muito prestativa e rápida, solucionou meu problema. App top, aprovado!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
As a 1st timer with Dsers, the Cs support is very efficient. I was served by Isak who is very knowledgeable, has given me very elaborate responses that are easily understood and added me some links for further guidance. Very impressed with Isak and Dsers customer service support. I highly recommend this app
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Olivia answered quickly and was very effective ! 10/10
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This app is so so useful, I've been using it for months and today I had an issue, I'd not imported a product properly and the support team were AMAZING, helped me immediately with handy screen grabs and they were so polite didn't make me feel like an idiot, which was very much appreciated! Love this App and love the support team. Thank you so much for your help today.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
At first glance, a good application, but the main problem is that for my Shopify store they do not display delivery dates for customers on the checkout! I wrote about this problem to all support, but no one could do anything, it’s a shame, but I think this is a serious reason to stop working with Dsers
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
otimo atendiemnto
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Excelente atendimento! Rápido e Eficiente a atendente Cynthia foi muito atenciosa!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I had a connection problem with Dsers and Aliexpress, customer support was very responsive.
"Raphael" who responded quickly, was attentive and patient to quickly solve the problem. Perfect handling, great quality of service and fast.
Many thanks to Raphael, the best
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Aurora était réactive claire et m'a très bien expliqué mon problème. Je recommande !! Elle est très gentille, et j'ai pu résoudre mon problème rapidement. Merci encore Aurora :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had trouble understanding the Order Procedure for my products, but Sylvia managed to save the day and provide extensive knowledge on the order procedure of Dsers.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team