Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
7. Februar 2024

I'm currently using a free plan. It was recommended to me by a dropshipping educator, and I could easily understand why it's a great choice. I needed some customer support because of the Chinese New Year, and Ralla has been helpful and answered all my questions. As my store grows, I will upgrade my plan. Thank you for making dropshipping much easier and more reliable!

Be Budgety
Serbien
2 monate mit der App
DSers hat geantwortet 11. Februar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. März 2024

Service by Emma,
Emma did an amazing job I could not fault her at all, super quick answers and had the exact answers I needed, Emma fixed my issues perfectly thank you

PinnacleOne
Australien
3 monate mit der App
DSers hat geantwortet 31. März 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. März 2024

Just started using it but was surprised with how well it works. Had a question and the support was available immediately.

In about 5 minutes they showed me exactly what I needed to do. Well on my way to adding more products.

StickerFab
Vereinigte Staaten
14 tage mit der App
DSers hat geantwortet 10. März 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. April 2024

I really need to give a big shoutout to OLIVIA for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it.

PEAR FINE JEWELRYS
Brasilien
2 monate mit der App
DSers hat geantwortet 22. April 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19. Februar 2024

I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended

Jasmine OUTLET
Portugal
2 monate mit der App
DSers hat geantwortet 21. Februar 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28. April 2024

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
Slowenien
3 monate mit der App
DSers hat geantwortet 29. April 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. April 2024

I had some questions with orders request for my customers and chatted with Chrissy who was exceedingly helpful. Great fir t experience! Thanks again!

Glow Art
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 7. April 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. März 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
Vereinigte Staaten
8 tage mit der App
DSers hat geantwortet 24. März 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. März 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Kanada
Etwa ein monat mit der App
DSers hat geantwortet 11. März 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. März 2024

I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.

Thanks Sally
Keep up the good work.

Cherish chic
Vereinigte Staaten
19 tage mit der App
DSers hat geantwortet 18. März 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team