Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
15. Oktober 2023

I spent hours on a problem and finally decided to ask for help from DSers customer service. My helper, Irene, was very helpful and she solved two of the problems I was having very quickly. She saved me so much time and she was really sweet and patient when I didn't understand quite what to do. Definitely felt heard and will not hesitate to reach out in the future if I get stuck on any roadblocks.

Velvetica
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 17. Oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. April 2024

Sehr nette Mitarbeiter, sehr kompetent und hilfsbereit. Vielen Dank.

king-shop
Deutschland
19 tage mit der App
DSers hat geantwortet 29. April 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. November 2023

A very fantastic person who helped with a issue about exchanging my subscription plan. So helpful and kind! I recommen Zoe. She’s very nice! ❤️

Cozy Winter
Schweden
3 monate mit der App
DSers hat geantwortet 7. November 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. November 2023

Olivia has been very helpful in clearing my AliExpress purchase limit and pricing doubt. She has been very responsive. I would highly recommend her.

Her Stockist
Singapur
23 tage mit der App
DSers hat geantwortet 19. November 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. Oktober 2023

i had the best service given by Wendy!!! Thank you dear i have struggled 4 days to figure the issue out and she helped fix it 10 minutes!

Christmas empire
Rumänien
4 monate mit der App
DSers hat geantwortet 25. Oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24. Oktober 2023

I had the pleasure of receiving assistance from Sandy and was immensely satisfied with the service. Sandy was not only swift in addressing my concerns but also provided a high-quality solution. The combination of speed and proficiency in the help I received is commendable. A big thank you to Sandy for their outstanding support! Would highly recommend!

LOULOO
Niederlande
2 monate mit der App
DSers hat geantwortet 25. Oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. Dezember 2023

Customer service is incredible. Sally took care of me and was great.

Magic Blocks
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 7. Dezember 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. Oktober 2023

I faced a problem on dsers and i contacted their customer support.Customer support was fast and they replied me within one two minutes.Olivia helped me throughout .She have been kind,friendly and helpful throughout the chat and i appreciate it.

Trendziy
Deutschland
Etwa 2 monate mit der App
DSers hat geantwortet 26. Oktober 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7. November 2023

Im new on DSers and had aproblem with fulfiling the order I spoke to live customer service agent Neva, I was connected in under a minute. Customer service from Neva was soprofessional and guidance clear I completed order in 5 min ;] thank You

Ziomsky
Vereinigtes Königreich
2 monate mit der App
DSers hat geantwortet 8. November 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. November 2023

Lucy is very professional thank you for the help!

Ma boutique
Schweiz
2 monate mit der App
DSers hat geantwortet 30. November 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team