Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
3. Oktober 2023

Gracia is amazing!! I was having trouble with my product because it wasn't available any more on Ali express and more technical issues on my end and she helped out so much. She also replied within seconds so there was no waiting! This issue could've messed up my whole store and Gracia calmly helped me resolve the problem.

Bling Storage
Vereinigte Staaten
7 monate mit der App
DSers hat geantwortet 4. Oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. November 2023

Sylvia from DSers customer support has consistently stood out for her exceptional patience and helpfulness. Her unwavering assistance in addressing all my queries reflects her dedication to ensuring a seamless experience on the platform. Sylvia's commitment to customer satisfaction is evident in every interaction, making her an invaluable asset to DSers. Her expertise and friendly demeanor have transformed troubleshooting into a positive and efficient process. With Sylvia on the customer support team, DSers has truly set a gold standard for excellent service

www.shop9.asia
Singapur
Etwa 2 monate mit der App
DSers hat geantwortet 14. November 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. Oktober 2023

Amazing customer support from Raphael. Had a problem with fulfilling my order and he was able to fix it in no time. Awesome!

Fimolara
Australien
6 monate mit der App
DSers hat geantwortet 29. Oktober 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24. Dezember 2023

J'ai trouvé le service très professionnel et d'une aide favorable a la résolution de mon probléme. merci encore a SHERRY pour son service impécable

Simplement Elle
Kanada
Etwa 2 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. Juni 2023

I was helped this morning by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

The issue was on my end and I had place the order out of sequence. But he cleared it all up in less than 5 minutes and I placed my order, easy breezy.
Thank you Isak.

SideStore.net
Deutschland
11 monate mit der App
DSers hat geantwortet 28. Juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. November 2023

I needed help with an issue and Chris from live chat was very friendly and helped me get my issue sorted very quickly. Very satisfied with the support!

Zenlux
Portugal
5 monate mit der App
DSers hat geantwortet 5. November 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26. November 2023

Very good and fast service. Problem solved

Fuzzy Teddy
Niederlande
6 monate mit der App
DSers hat geantwortet 27. November 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. Januar 2024

Amity was great. Understood my issue and stepped me through to solve it. Quick and easy!

WPop: Wholesale Prices
Australien
Etwa 3 stunden mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. Oktober 2023

Lucy was amazing thank you for all your help in working out our issue. You were very patient

Cruise Holiday Essentials
Australien
6 monate mit der App
DSers hat geantwortet 31. Oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. September 2023

Excellent platform to scale a business from a few products to a collection of them.
Great social team capable of fixing issue great and small.
Blanca gave me a cheaper solution to a big issue, and left me satisfied.
Thank you DSers

Central Providence
Kanada
Mehr als ein jahr mit der App
DSers hat geantwortet 27. September 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team