Rezensionen (26.255)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
21. November 2023

The app is very good but the customer service is better. I had a very kind support from a person named Jully, whom was very patient and helped me with more than I iniciated to ask at first! Thank you again Jully!

Astral Aromen
Deutschland
Mehr als ein jahr mit der App
DSers hat geantwortet 22. November 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. Februar 2024

Very helpful

Lady's Allure
Vereinigte Staaten
6 monate mit der App
DSers hat geantwortet 3. Februar 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. Februar 2024

I really appraciate Adele's professionalism and assistance

Goodleene
Polen
27 tage mit der App
DSers hat geantwortet 3. März 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. Januar 2024

Sherry was very helpful and explained the solutions with steps and pictures. It's easy to understand and just follow the steps to fix the problems!

Hsiao Styles
Kanada
7 tage mit der App
DSers hat geantwortet 17. Januar 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

24. Dezember 2023

Very good support team especially operator with name "Isla". Helped me with many issues to solve in my dsers account.

GT Concept Store
Kasachstan
3 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18. November 2023

Whenever I encounter difficulties with DSers, I turn to the live chat for assistance. Without fail, I consistently obtain helpful responses and effective solutions to address my queries or issues. Never once have I encountered a situation that remained unresolved. Today, I faced challenges with making orders, which proved troublesome on my end. they provided assistance to the best of their ability. Through a combination of screenshots and messaging, we successfully reached a resolution and resolved the issue. I consistently find satisfaction in the service provided, and their determination and assistance truly brightened my day.
thanks

Shopsglam
Vereinigte Staaten
10 monate mit der App
DSers hat geantwortet 19. November 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. März 2024

Gostaria de agradecer imensamente a Isla, atendimento maravilhoso e eficaz, simplesmente incrível, resolveu meu problema em menos de 5 minutos, parabéns pelo ótimo atendimento Isla!

Ponto Curioso
Brasilien
8 monate mit der App
DSers hat geantwortet 21. März 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. Januar 2024

It was a very good customer support from Irene, thank you

GETLACIN
Deutschland
29 tage mit der App
DSers hat geantwortet 15. Januar 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27. Dezember 2023

Really great support. Never had issues with Plugin and support is quickkkkk.
Good to have them around, amazing product and service!

Kitchen Icons
Niederlande
27 tage mit der App
DSers hat geantwortet 3. Januar 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. Mai 2024

Literally can't even be used

Nest Essentials
Vereinigte Staaten
32 minuten mit der App
DSers hat geantwortet 20. Mai 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team