Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
28. September 2023

I was helped this evening by Isla and she was wonderful. Super fast service. She included screen shots that showed me exactly what to do to fix my issue. Which was I trying to find.

EmporiSphere
Slowakei
7 monate mit der App
DSers hat geantwortet 3. Oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. November 2023

I had some miscommunication between aliexpress and Dsers, however Isla in customer support has been absolutely amazing, very patient and informative and solved my problem. I am extremely happy with her customer service

Decorzone
Vereinigtes Königreich
21 tage mit der App
DSers hat geantwortet 12. November 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. Januar 2024

Friendly and efficient

Modern Home
Kanada
8 tage mit der App
DSers hat geantwortet 15. Januar 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. Dezember 2023

Tive um problema de processamento e recorri a ajuda do suporte. Tive muita sorte da Irene me atender, gostei muito do atendimento dela foi bem rápido e prático e solucionou meu problema num piscar de olhos.

Pretty Pesonal
Brasilien
3 monate mit der App
DSers hat geantwortet 11. Dezember 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. März 2024

What an amazing service! Thanks to Aimee's caring support, my problem was solved in just a minute! I couldn't have done it without you guys. This was a great first experience and I'm looking forward to our partnership!

Gatto Mart
Georgien
DSers hat geantwortet 19. März 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6. August 2023

I was feeling a bit stressed fulfilling my first ever order, However DSers support team was great with assisting me through the process. Jenny was very patient with me and broke it down into simple steps that I could easily follow. Would definitely recommend for anyone looking to fulfill there orders as simply as possible!

GlamourSkin
Neuseeland
Etwa ein jahr mit der App
DSers hat geantwortet 8. August 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. November 2023

Thank you Sandy for your help.

Ma boutique
Kanada
4 monate mit der App
DSers hat geantwortet 30. November 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. November 2023

The agent joined the chat in almost no time.
They assisted with my issues, and shared information on how to deal with the issue if repeated.
Thumps up

StoreNZ Online
Neuseeland
8 monate mit der App
DSers hat geantwortet 2. November 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. Dezember 2023

Serviços maravilhosos, todas dúvidas e problemas que apareceram o Rafael foi me ajudando muito bom!

Ticsshop
Brasilien
6 tage mit der App
DSers hat geantwortet 18. Dezember 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13. Dezember 2023

The customer service provided is excellent, and I highly recommend using the live chat feature. It is always available and consistently effective in resolving issues. Tiffany helped address all my problems and provided clear explanations. Overall, it is a good customer service experience.

Trendy Gadget Club
Kanada
Etwa 9 stunden mit der App
DSers hat geantwortet 14. Dezember 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team