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I discussed with Via regarding the product not being properly integrated into the Shopify store. She promptly addressed the issue, quickly identified a server-related issue, and actively pursued the team to resolve it. Within a short span, Via confirmed the success of the test push. I appreciate her dedication to addressing the problem and ensuring minimal impact on the customer's business. Her excellent customer service makes her a valuable asset to the support team.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
J'ai téléphoné pour avoir de nouveau accès a ma boutique. J'ai reçu un servie exemplaire, efficace, rapide et courtois. Merci a toi!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy from DSers team helped me a lot. The after-sales service is great
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lucy was extremely helpful and solved all my queries in a quick fashion and really helped me understand how Dsers works. Lucy is a star!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Sandy offers super helpful service and was being so patient with me. Many thanks to her!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Lucia was brilliant, explained very thing and made it easy to understand I would recommend this website for anyone with a shopify store.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Blanca was really reactive and helped me, thank you so much for your precious informations and help. I'm really appreciate it, it's fantastic !
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Awesome app with an even more awesome support team!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Agradeço a compreensão e paciência do atendente. Me ajudou a tirar minhas dúvidas, obrigada!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had to clear something about delivery emails Wendy was quick to help.
Thanks.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team