Rezensionen (27.496)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
1. Oktober 2023

I recently had the pleasure of dealing with the customer service with the name Zoe at DSER and I must say, it was an absolutely amazing experience! From the moment I reached out for assistance in fulfilling an order for my first customer, the DSER customer service representative went above and beyond to ensure my needs were met.

Their knowledge and expertise were evident as they guided me through the entire process, patiently answering all of my questions and addressing any concerns I had. Their responsiveness and willingness to help were truly commendable, making me feel valued as a customer.

What impressed me the most was their dedication to resolving any issues that arose. They proactively communicated with me, providing timely updates and ensuring the order was processed smoothly. Their attention to detail and commitment to excellence left a lasting impression on me and my customer.

Thanks to the exceptional assistance I received, I was able to fulfill the order successfully and my customer was extremely satisfied. The positive experience I had with DSER's customer service team has undoubtedly solidified my loyalty to the company.

I cannot recommend DSER's customer service enough. Their professionalism, knowledge, and willingness to go the extra mile are truly remarkable. If you're looking for a company that values its customers and provides exceptional support, look no further than DSER. Thank you once again to the entire customer service team for making my first customer experience so memorable!

ShopBay24
Portugal
Etwa ein jahr mit der App
DSers hat geantwortet 3. Oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3. Mai 2024

Wendy tem um ótimo atendimento. Solucionou o meu problema. Muito obrigada e parabéns pelo excelente serviço prestado.

Minha loja
Brasilien
Etwa 9 stunden mit der App
DSers hat geantwortet 5. Mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7. Februar 2024

Many thanks to VIVIAN from the DSers support team for her valuable advice and for helping me learn how to import products into shopify!

Un grand merci à VIVIAN de l'équipe support DSers pour ses précieux conseils et pour m'avoir aidé à apprendre à importer des produits dans shopify !

SystemeGold
Kanada
4 monate mit der App
DSers hat geantwortet 11. Februar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. Dezember 2023

Your Customer Service was really helpful! Lennon took a lot of time with me to address my problem exactly and solve it. That's the kind of support you want! Also always friendly - thank you very much!

PfötchenBuddy
Deutschland
5 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. Januar 2024

Neva was very helpful to me this afternoon. Shel help to to solve my issue very she was patient with me and works fast and effectively. She is good at what she does. Thank you
VM

My Store
Vereinigte Staaten
7 monate mit der App
DSers hat geantwortet 21. Januar 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. April 2024

Un service client de qualité avec Aimee qui a su répondre rapidement à mes questions

Dasuro
Frankreich
8 monate mit der App
DSers hat geantwortet 2. April 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. März 2024

vry good job nice person MR Wendy

MEGA PERFECT
Kanada
Etwa 2 monate mit der App
DSers hat geantwortet 6. März 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. Februar 2024

Thanks Isla! Fantastic and fast service from the customer service

Inner Peace Sanctum
Kanada
4 monate mit der App
DSers hat geantwortet 25. Februar 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. Februar 2024

SANDY saved the day!! Really great help, super helpful!

Athena's Aura
Vereinigtes Königreich
Etwa 2 monate mit der App
DSers hat geantwortet 21. Februar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Bearbeitet am 17. Januar 2024

Dsers app is not only for fast products listing and the way they deal with the customer is extremely nice. All the order listed here are very suitable for dropshipping and time frame for delivery is super fast. We would highly recommend for all the people who want to start drop shipping can use it to list the products from AliExpress website. "VIA" one of the support team from DSERS was very helpful and supportive to us and fixed the issues. We would like to thank him personally from Best Buying Online team and love to dsers family.Thanks!

Champ Store Team

Champ Store
Australien
3 monate mit der App
DSers hat geantwortet 19. Dezember 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team