Rezensionen (26.355)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
11. April 2024

I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)

kuulgifts
Slowakei
11 monate mit der App
DSers hat geantwortet 14. April 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. Mai 2024

Best support team ever, Olivia replied in 2 minutes and resolved in less than 3.
super kind and the service is the most reliable and the most useful feature to get started are free, so this is the best app.

Peace Pod™
Italien
Etwa 2 monate mit der App
DSers hat geantwortet 5. Mai 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. März 2024

This was my first order fulfillment, and Wendy went out of her way to help me complete it. She was very patient with all my questions and very professional. She screenshot everything to make it easy for me to understand. She really took her time to explain and made sure I understood the process. I am beyond satisfied and grateful that Wendy was the person who helped me complete my first online order fulfillment as the first time shop owner. Once again, Thank you so much, Wendy!!

MK XCLUSIVE
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 24. März 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. Mai 2024

Merci DSers-AliExpress et Villanelle pour le support que j'ai reçu.

Service rapide et efficace. Je suis très content d'avoir resolut mon problème avec Villanelle.

C-chez-nous
Kanada
Fast 2 jahre mit der App
DSers hat geantwortet 23. Mai 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3. Juni 2024

Rita. Best support ever. Fast, friendly, and incredibly efficient. Every time I've had an issue, the response was swift and the solution spot on. I highly recommend their service. Thank you for consistently exceeding expectations!

Ivoxys
Deutschland
25 tage mit der App
DSers hat geantwortet 4. Juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. Juni 2024

Raphael did an excellent job supporting me today. He helped me with setting up my products and clarified a couple of DSer features to me. Really appreciate the 24/7 support.

NAAY
Saudi-Arabien
Etwa 2 monate mit der App
DSers hat geantwortet 19. Juni 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. April 2024

I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended

Ton Copilote
Frankreich
3 monate mit der App
DSers hat geantwortet 6. April 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8. April 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Kanada
3 monate mit der App
DSers hat geantwortet 9. April 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. März 2024

I’ve been using the app for sometime. Almost a year. And while I haven’t starting selling I’ve found the app really easy to use. The functionality is great. I’ve learned so much since I initially installed the app and am discovering new features and resources all this time. I’ve had to reach out to support a few times and their customer server agents are really amazing. They are very patient and knowledgeable. Problems are fixed in just a couple mins so you can move on with your day. Today I spoke with Wendy. She was great! I’m able to keep the chat window open and so I can get help quickly. I’m looking forward to my workday with DSERS today and I know that Wendy will be there if I need her. Thanks Wendy!!

Epic Penny Pet Supply
Kanada
8 monate mit der App
DSers hat geantwortet 10. März 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. Juni 2024

The app is great and works well. The support, though, is amazing! super fast and responsive: Vivian has been incredibly nice and patient with me and went the extra mile to help me to solve my problem!
One of the best CS ever met in my career!

Thanks again Vivian!!!

Takumi Kitchen
Vereinigtes Königreich
11 tage mit der App
DSers hat geantwortet 13. Juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team