Rezensionen (30.329)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. August 2024

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

Openly Gay Animals
Kanada
5 monate mit der App
DSers hat geantwortet 19. August 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. September 2024

Bianca was really patient sorting out an issue with our account. She was very clear and didn't hesitate in explaining the same thing twice, or even three times. Thanks Bianca, we really appreciate your help!

Surf 2 Packers
Australien
Etwa 2 monate mit der App
DSers hat geantwortet 17. September 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11. September 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australien
8 monate mit der App
DSers hat geantwortet 12. September 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. Oktober 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
Vereinigte Staaten
3 monate mit der App
DSers hat geantwortet 10. Oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. Oktober 2024

Great customer service by Rita. Very kind and helped me sort things out!

Essence Naturelle
Portugal
Etwa 2 monate mit der App
DSers hat geantwortet 10. Oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. November 2024

I am a new customer. I received exceptional service. Fast and professional in dealing with a problem that arose with the supplier. Thank you very much!

Yahav's home lighting
Israel
Etwa 2 monate mit der App
DSers hat geantwortet 10. November 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. Oktober 2024

Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!

skinrelief
Neuseeland
Mehr als ein jahr mit der App
DSers hat geantwortet 20. Oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19. Oktober 2024

I am extremely satisfied with the service provided by Blanca.she helped me quickly resolve an issue
Blanca was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend blanca service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!

𝐟𝐚𝐲𝐫𝐨𝐳𝐚 𝐬𝐭𝐨𝐫𝐞
Israel
11 tage mit der App
DSers hat geantwortet 20. Oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. August 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Kanada
Etwa ein jahr mit der App
DSers hat geantwortet 21. August 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. Oktober 2024

Absolutely amazing service I couldn’t ask for more they guide step by step with lot of patience excellent service there is still good people out there.

Thelilhaven
Vereinigte Staaten
Etwa 2 monate mit der App
DSers hat geantwortet 10. Oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team