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Irene helped me a lot to solve a situation that was unclear to me, everything was very fast, in a few minutes I already had an answer to my question! Thank you very much!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lily was the best today . I was needing assistance with an order as it was stating failed order . Lily was able to assist me right away and fix the issue on her hand . She also showed me how to correct the issue again if it happens in the future . Thank you so much
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
NEVA was very helpful. I was kind of stressed out trying to get to everything to work properly with my account. NEVA helped me with everything. During our chat she sent me a few emojis and stickers. They were adorable and made me laugh. It was a pleasure speaking with her.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Irène bien résolu
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
thankyou so much ds! you guys are unbelievable couldn't be more grateful and thankyou too wendy!! you were a massive help wish nothing but the best for you and the future
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Incredibly great app- I use it every day and it is part of the foundation of what makes my stores run smoothly and effectively all day. Thanks dsers. Also customer support is awesome- they are above and beyond helpers who respond quickly and effectively. Shoutout to Olivia- she provided excellent customer service, was presented with a problem and effectively found a solution. Thanks!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a fantastic experience with Lucas. I was having trouble with a link on the platform and Lucas went above and beyond to assist me. He patiently guided me through the process and even provided screenshots to make sure I understood the steps. His dedication to helping me was truly exceptional. Thanks to Lucas, my issue was resolved quickly and efficiently. I highly appreciate his expertise and outstanding customer service. I would gladly reach out to Lucas for any future assistance.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great replacement for Oberlo. Makes Dropshipping that much easier
Emma and Lily from DSers are the best.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had trouble using the app and Irene helped me with the process of getting it worked out.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app has been working great so far. Had some confusion while setting everything up. Chat was easy and EDEN helped me a lot to figure it out. I was able to work through my issues with their assistance. Thank you very much 5 stars!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team