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Ralla from DSers provided exceptional assistance when I faced a challenge with the platform. Her dedication to helping customers and her in-depth knowledge of the system were evident. Not only did she efficiently resolve my issue, but she also ensured I had a clear understanding of the solution. I truly appreciate her professionalism and patient approach. Her support was pivotal in ensuring the smooth operation of my business on DSers. I highly recommend reaching out to Ralla for any assistance on the platform
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was really struggling with processing my first order until Lucy came to my rescue...Her customer service was unbelievable. She patently guided me step by step, answering any questions I had along the way.
Thats honestly the best customer service I've ever received, thankyou so much Lucy you are a superstar!!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you for the excellent service. You resolved my query quickly and efficiently. I'm grateful for your help, Tiffany.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer support service. Sally was accommodating and integral to getting my shop up and running. I couldn't have done it without her.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lucia was so quick to help with all of the questions I had at the time I needed. She was quick to respond and walked me through step-by-step on how to resolve the issue I was having. Great service, probably the best I've had with any app!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.
I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.
Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.
Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Irene was wonderful! she helped me fix everything! Very helpful!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Just have to share my experience with DSers Support.
Had an urgent matter ad got the whole issue resolved within minutes.!
You guys are great!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Jenny was WAAAY more than helpful, not only did she help me get a product to a customer that I thought I was going to have to cancel and refund because it wouldn't ship to where that customer was, but I gave her the permission and she made the changes herself! Awesome customer service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The customer service was top-notch, Their support representative (Blanca) assigned to me answered and solved the big issue I had. I totally recommend!!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team