Rezensionen (29.532)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. Juni 2024

muy buena atencion de chissy me guio en todo momento

Multistore
Mexiko
26 tage mit der App
DSers hat geantwortet 23. Juni 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. März 2024

Villanelle answered all my questions and helped me figure out what I needed to do. Thank you!

N R D R
Vereinigte Staaten
5 monate mit der App
DSers hat geantwortet 17. März 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. Dezember 2023

Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses!
thank you so much Rin!

Bleach Web
Frankreich
Mehr als ein jahr mit der App
DSers hat geantwortet 3. Januar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10. März 2024

I had a problem, so i got in contact with Villanelle and she helped me solve the problem and got it fixed within 2 mins. Thanks a lot

Auroric
Niederlande
7 monate mit der App
DSers hat geantwortet 11. März 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. Februar 2024

Lucy has helped me out in no time, great support! It's Saturday and she has solved my problem within 3 minutes (from my first message to all done).

THANK you and keep up the good work :)

Fayia
Schweiz
2 monate mit der App
DSers hat geantwortet 4. Februar 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. November 2023

I recently had the pleasure of interacting with a customer service team, and I must say, it was an outstanding experience! From start to finish, the service I received was top-notch.

First and foremost, the customer service representative I spoke with was not only knowledgeable but also incredibly friendly and approachable. They took the time to listen to my concerns and address each one with care. What stood out the most was their genuine willingness to help and make sure I had a positive experience.

The representative exhibited excellent communication skills, explaining complex information in a clear and understandable manner. This made the entire interaction smooth and efficient. It's refreshing to encounter a customer service team that genuinely cares about its customers.

Moreover, the representative went above and beyond to ensure that all my questions were answered and that I felt satisfied with the resolution. Their patience and dedication to customer satisfaction were truly commendable.

Overall, my experience with the customer service team was nothing short of exceptional. Kudos to the team for fostering a culture of excellent service and for having such lovely and approachable representatives. I feel confident knowing that I can rely on this level of service.

Thank you for setting the standard for exceptional customer service!

UPSTART
Philippinen
4 monate mit der App
DSers hat geantwortet 15. November 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28. Dezember 2023

I wanted to take a moment to express my utmost satisfaction and appreciation for the outstanding performance of your Dsers Fulfillment Channel. The level of service and efficiency demonstrated by the team has truly exceeded my expectations
I would like to extend my gratitude to Bianca for her help, dedication, and commitment to delivering exceptional service.
Thank you once again for the outstanding service, and I look forward to continuing our successful partnership.

Best Regards,
Lilymeche

Lilymecheconcept
Vereinigte Staaten
Etwa 2 jahre mit der App
DSers hat geantwortet 3. Januar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. März 2024

i am new to dropshipping. Sally took the time to walk me thru an issue i was having with an order and missing product import.

My Happy Warrior Cat
Vereinigte Staaten
6 monate mit der App
DSers hat geantwortet 18. März 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. Dezember 2023

I had a great experience with Isak. He had lost patience and helped me thoroughly understand the process of fulfilling an order as a new store owner. He was straight to the point, he provided visuals and guided me until completion.

Kairos Baby Haven
Vereinigte Staaten
5 monate mit der App
DSers hat geantwortet 3. Januar 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. März 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Australien
3 monate mit der App
DSers hat geantwortet 25. März 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team